I CANNOT HEAR AUDIO

[travisc18453042]

I cannot, for the life of me, figure out how to solve this issue. I have set the audio type to stream, yet I cannot hear it when scrubbing through the timeline. When I test the .SWF movie using CTRL+ENTER, it won't play. I have also tried reinstalling Animate but it still won't work. PLEASE HELP MEEEE

[Colin Holgate]

Check what settings you've used for the audio. It needs to be 16 bit, 44.1 kHz ideally. If it's 24 or 32 bit audio, it could well fail.

[travisc18453042]

It is 7.1s long, 44KHz Stereo,

[travisc18453042]

16bit

[Colin Holgate]

Are you able to post the FLA online somewhere, so we can try it?

[travisc18453042]

no, I do not think it is anything with the FLA and/or SWF file, but more with Animate itsself. I probably clicked on something without noticing (because I do that alot) and it messed soemething up. I also tried making another FLA file and importing audio--same issue.

[Preran]

Can you go through the documentation below to see if you can find where exactly your issue lies?

How to use sound in Adobe Animate CC

For more assistance, I suggest getting in touch with our tech support. contact-bumper They can look at your screen and provide you with a solution. Click Creative Cloud All apps and proceed from there.

Thanks,

Preran

[Preran]

Check if you have set the Audio property as event. If so, change it to "Stream"

Thanks,

Preran

[travisc18453042]

I have set it to stream. Could it be that I imported it as a .MP3 file instead of a .WAV file??

[Colin Holgate · Accepted solution]

Both should work, but if you are going to scrub the timeline a lot, WAV is much better. MP3 can break up when scrubbing the timeline.

[JoãoCésar]

Have you checked Control > Mute Sounds (Ctrl + Alt + M / Cmd + Alt + M)?

Although it shouldn't affect the movie test, I think it's worth trying.

[travisc18453042]

Awww no i have not. Thanks

[_keyframer]

Set sound from event to stream.

[travisc18453042]

I have

[travisc18453042]

Ok peeps i found a fix for this a while back when google chrome was having the same problem. Turns out the program's audio was muted for some reason in the audio mixer. I literally fell off the couch when i figured out the problem.