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Importing Audio

New Here ,
Mar 05, 2023 Mar 05, 2023

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I've been trying to import a wav file into Adobe Animate (ver 23) and the error messages says it can't read the file (wav). I've tried putting it into the Media Encoder with no luck as well. Is there a fix for this?

 

thanks

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Error , How to , Import and export

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correct answers 1 Correct answer

LEGEND , Mar 05, 2023 Mar 05, 2023

Do you have any audio editing software that can read WAV files, to then check what sample rate and bit depth the sound is? Animate really wants 16 bit, 44.1 KHz (mono or stereo). Usually other formats import but then don't work correctly. If the file doesn't import into anything, it may have something wrong with it.

If you do get it open in something, Audition for example, you can export it as 16 bit 44.1 KHz, for Animate to use.

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LEGEND ,
Mar 05, 2023 Mar 05, 2023

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Do you have any audio editing software that can read WAV files, to then check what sample rate and bit depth the sound is? Animate really wants 16 bit, 44.1 KHz (mono or stereo). Usually other formats import but then don't work correctly. If the file doesn't import into anything, it may have something wrong with it.

If you do get it open in something, Audition for example, you can export it as 16 bit 44.1 KHz, for Animate to use.

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New Here ,
Mar 12, 2023 Mar 12, 2023

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Thanks but it did not work. I opened the file in Logic Pro x and it says 48khz at 16 bit but there's no export options for 44 khz.

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Community Expert ,
Mar 12, 2023 Mar 12, 2023

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48khz is a problem.  open in audition and change to 44khz

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New Here ,
Mar 12, 2023 Mar 12, 2023

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Converted it to 44 khz in Audition and the file still will not import. Error continues to say problems reading the file.

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Community Expert ,
Mar 12, 2023 Mar 12, 2023

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upload your wav to a file server and post a link here

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New Here ,
Mar 12, 2023 Mar 12, 2023

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Not sure how to do that but here is a link to a shared file (read only): smb://10.0.0.161. 

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Community Expert ,
Mar 13, 2023 Mar 13, 2023

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your wav file imported and played without problem for me.

 

win 10

kglad_0-1678715628355.png

 



uninstall animate including preferences per https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

then reinstall animate and retry importing

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New Here ,
Mar 14, 2023 Mar 14, 2023

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Okay/ so I was finally able to get the audio to import as an mp3. I converted the wave file in Audio and it worked. I really appreciate your help and your speedy replies.

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Community Expert ,
Mar 14, 2023 Mar 14, 2023

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you're welcome. (but i don't understand why you couldn't import the wav file.)

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