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Install Animate 2018 in Windows 11

LEGEND ,
Jul 29, 2022 Jul 29, 2022

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A coworker of mine is attempting to install Animate 2018 on Windows 11, but keeps getting the error message "Update required. Your browser or operating system is no longer supported."

 

Anyone here encountered this and managed to fix it?

 

And yes, it has to be Animate 2018. The version of CreateJS used by the current version of Animate is incompatible with our libraries.

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Download and install , Error , Product issue

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LEGEND ,
Jul 29, 2022 Jul 29, 2022

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Well, after most of a day of trying a whole lot of things, I think we've managed to figure it out.

 

First, install IE11. For some idiotic reason Adobe wrote the Animate installer to require IE11, which doesn't exist anymore as far as Microsoft's concerned.

https://www.microsoft.com/en-us/download/details.aspx?id=41628

 

Then install the Visual C++ Redistributable for Visual Studio 2013 (64-bit)

https://www.microsoft.com/en-us/download/details.aspx?id=40784

 

Finally, run the Animate 2018 installer. Should work now!

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Community Expert ,
Jul 29, 2022 Jul 29, 2022

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Hi.

 

I wonder if compatibility mode would work.

 

Anyway, thanks for sharing the solution, Clay.

 

Regards,

JC

 

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LEGEND ,
Jul 29, 2022 Jul 29, 2022

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No need to wonder, it doesn't work.

 

It's not a compatibility issue, it's a missing software components issue.

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New Here ,
Mar 17, 2024 Mar 17, 2024

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can it open animate 2018 in windows 11

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Community Expert ,
Mar 17, 2024 Mar 17, 2024

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can what open animate 2018 in win 11?

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New Here ,
Mar 20, 2024 Mar 20, 2024

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Same troubles. Compatibility changes nor IE11 fixes did not work. 

Anyone have animate 18 working on Win 11?

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