INSTALLED ADOBE ANIMATE DIDN'T OPEN AT PC..AFTER DOING EVERYTHING AS MENTIONED IN ADOBE COMMUNITY...

[sankar_6502]

I recently subscribe adobe 2024. My adobe animate didnot work after installation..it just open and shown error report..." crash error exception_access_violation" and closed. I tried everything suggested on net by adobe like,..restore preference...run animate as admin....user permission...turn off firewall and antivirus....uninstall and install animate..... nothing work...please help and guide me... my pc is new ASUS TUF A15..

[kglad]

there's a system problem if you're seeing a crash on a computer that's never had animate previously installed.