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issue

New Here ,
Apr 27, 2024 Apr 27, 2024

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Hi guys

         I have an issue with Adobe Flash CS6. I got an installer from a friend and i clicked free trial and now i want to cancel it but it doesnt appear on my plan list on my adobe account, would just unistalling it help? Do you know any other solution to my problem? I got 2 days left! I would appreaciate an answer if you know how to solve it, at least have an solid idea how to solve it

     Thanks.

          

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Community Expert ,
Apr 27, 2024 Apr 27, 2024

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Flash CS6 hasn't been sold or supported in 12 years.  It's legacy software that you can't purchase anymore.

 

Use Adobe Animate instead.  Subscription price is $23/month for 12 months.

https://www.adobe.com/products/animate.html

 

[Moderator moved from Using the Community forums to Animate.]

 

Nancy O'Shea— Product User, Community Expert & Moderator

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Community Expert ,
Apr 27, 2024 Apr 27, 2024

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open flash, click help > deactivate or sign out.

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New Here ,
Apr 28, 2024 Apr 28, 2024

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i cant access the deactive option 😞 

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Community Expert ,
Apr 28, 2024 Apr 28, 2024

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if that's because it's grayed out, it's been deactivated.

 

if that's because of something else, explain.

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New Here ,
Apr 28, 2024 Apr 28, 2024

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i have no idea what else could've do it honestlly, if its deactivated then i have no idea how

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Community Expert ,
Apr 28, 2024 Apr 28, 2024

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is deactivate greyed out?

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Community Expert ,
Apr 28, 2024 Apr 28, 2024

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CS6 Help Menu > Deactivate.

 

 

Nancy O'Shea— Product User, Community Expert & Moderator

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