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Javascript error opening software

New Here ,
Mar 30, 2021 Mar 30, 2021

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When I open Animate CC I get several recurring error message windows that continue to appear after clicking ok. eventually after clicking OK enought times I can make them disappear long enough to create a new project or open a file etc. 

 

Jeannie5C1C_0-1617127179836.png

 

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Community Expert ,
Mar 30, 2021 Mar 30, 2021

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LATEST

define a custom keyboard shortcut

reset your perferences,  https://helpx.adobe.com/animate/using/set-preferences.html

confirm your reset was successfu by checking that keyboard shortcut was reset

 

 

if that fails, uninstall, then restart your computer and reinstall.

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