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August 6, 2012
Answered

keyboard shortcuts in flash cs6 not working correctly

  • August 6, 2012
  • 21 replies
  • 42808 views

i bought 3 licences of creative suite cs6, and in every one of them flash cs6 keyboard shortcuts wont work correctly.

specifcly the tools shortcuts such as space bar for hand tool, v' for arrow key and more.

i need to restart flash for them to work again. this happened on 3 of my studio's computers!
please help

i'm on a pc machine, intel i7, 2.8 GH

windows 7, 64 bit, 16gb ram,

This topic has been closed for replies.
Correct answer Mohanaraj

I have the same problem with Flash CS6.

The problem seems to be consistent. If I have a doc open in flash and I undock the document from the tab header, then I Alt-tab to a different application, and when I Alt-tab back to Flash shortcuts doesn't work until I perform one of the workarounds posted here in this thread.

If I keep the flash document in a tab panel inside flash (without undocking it) there is no problem with shortcuts.. All works fine.

If I Alt-tab back to Flash while there are undocked document windows inside flash I get a flash icon for each flash document inside Windows' alt-tab window (ie. the window that appears when pressing alt-tab). If I choose the icon titled "Adobe Flash CS6" everything is fine and shortcuts still work. If I select an icon belonging to an open document in flash then shortcuts dont work anymore.


Hi torben123,

This issue has been resolved in Flash CC, please take a look at it and let us know if you still face any issues.

Thanks!

Mohan

21 replies

New Participant
January 22, 2013

Hi, also frustrated when realised it's a bug and not my late-night flashing

So, I work mostly on Win 7 (64bit) in Flash and noticed a workaround to this really annoying bug - just minimize/maximize back Flash and CONTINUE working with the shortcuts back. I really don't know what's up with Flash that messes it up randomly.

Cheers!

New Participant
January 23, 2013

We have the same shortcut problem in Flash CS6 update2. The publish workaround does the job, for now.

Please fix in next update ...

January 17, 2013

FOUND A TEMP solution!

if you would open any other NEW project and try a short cut there.. now tab back ur working project and see all the short cuts are back on!

do it like game code to save time!!!

Ctrl + N

Space

Ctrl + W

done!

now u can see u can use shortcut in ur project!

jmyler
Participating Frequently
January 9, 2013

Yep I've been experiancing this same problem in Flash Cs6. This is pretty irratating because it disables the Spacebar hotkey which is the most used one. I need to restart every 3 minutes or so to continue. I have been using a Cintiq too if that's leading to the problem somehow?

New Participant
December 16, 2012

I was unable to toggle the actions window using the standard alt+F9 shortcut in Flash CS6 Professional (Mac).

Discovered that in OSX 10.8.2 in System Prefs/Keyboard the 'Use all F1, F2, etc. Keys as standard function keys' tick box was un checked by default.

Checking this option solved this particular problem.

Sorry, I know that's not 100% relevant to your question but it was driving me nuts, thought it might be useful anyway.

New Participant
December 19, 2012

Not sure if this will be useful to anyone because this seems like the stupidest fix in the world, but I've just had the problem where default shortcut keys in CS6 were working erratically and/or not at all. 

Then I pressed Ctrl-Enter, the swf published, I closed the swf window and - magically - my shortcuts seem to work again, even on a restart!

Random I know, and probably won't work for all, but if it works for some that's something.

Wish Adobe staff would take more interest in acknowledging these sorts of  threads on their own forum and (better still) fixing the problem.

Known Participant
December 23, 2012

Same problem as most of you, my single key shortcuts didn't work at all. Ctrl + Enter as opa-opa said and *puf* they started to work O_o. Thanks mate

New Participant
October 17, 2012

My "shift scaling" isn't working either. Hope it will come a fix soon...

Inspiring
October 29, 2012

Mine stop working too

Windows 7 Flash CS6

Even copy/cut/paste stop working in the code but only inside Flash.  In other apps they still work.  Really need a fix for this.

Inspiring
October 29, 2012

I found on another thread that some text editors can cause this behavior.  Sure enough, it seems that Evernote was the cause, I needed to remove it from the system tray in order to get my keyboard shortcuts back.

New Participant
September 11, 2012

I'm having the same problem in all CS6 apps on Mac OS 10.8.1. The issue comes and goes. Holding shift no longer constrains proportions, option+drag doesn't copy, space bar doesn't give me the hand tool, etc. I have to do almost everything through menus, very slow and frustrating.

Since the CS6 install, I also get the exact same issue when I go back to work in CS5.5

I read elsewhere online that browser installs can effect this. Some people updated their Firefox and fixed it, some people updated Safari and Chrome for same effect. Also some said you have to quit your browser while using CS6.

I updated Firefox yesterday and it fixed the problem. Today it's back, in CS6 and CS5.5. So I don't know if the Firefox update fixed it, or if it was merely coincidence.

Known Participant
September 11, 2012

yep me too - i haven't tried the other apps but all of the single key shortcuts in flash cs6 (from adobe cloud) do not work and i've installed it in the last 2 weeks (don't think they ever worked)

New Participant
September 4, 2012

having the same problem here
i'm using Flash cs6 on windows 7(64) i7  860 @ 2,80GHz , also using cintiq 15x

very frustrating bug, strongly reduces the affectivity of my work.

is there any solution yet from Adobe?

New Participant
September 4, 2012

I still haven't found anything online and Adobe has yet to chime i on this

one. It's a big issue so I'm really surprised at the lack of attention they

are giving this.

SuhasYogin
Adobe Employee
Adobe Employee
September 6, 2012

Hello,

Just so that we are clear, do all keyboard shortcuts fail or some in particular? If there are any particular ones, could you please list them?

I am checking, because I tried shortcuts for Hand tool and Arrow Tool and they worked for me with Flash Pro CS6.

Thank you for your patience,

Suhas Yogin

New Participant
August 12, 2012

yeah i'm finding this as soon as installed flash pro cs6, i use it at work and at home

and have the same issue, very annoying when using my cintiq too.

hope there's a patch to fix this issue soon.

Participating Frequently
August 8, 2012

add another user to this. actually happening on all cs6 apps, photoshop, illustrator and flash. very frustrating. any one crack this?