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biondo studio
Participant
April 24, 2015
Question

mailto: links no longer opening email address

  • April 24, 2015
  • 1 reply
  • 470 views

hi there,

something seems to have happened and i'm trying to troubleshoot whether this is a flash problem, a browser configuration problem, or what... but the simple "mailto:" function for email addresses that i used to use all of the time, no longer works. here's a sample page: http://www.veronicamarch.com/ if you click on "contact" and then click one of the mail addresses, nothing happens. i'm using adobe flash CS6, and the actionscript code that i have in on a button symbol is as follows:

on (release) {

  getURL("mailto:aaalavb@abramsart.com");

}

very simple. it used to work ALL. THE. TIME. not sure what the problem is now, any insight? much appreciated.

thanks,

denise

This topic has been closed for replies.

1 reply

kglad
Community Expert
Community Expert
April 26, 2015

still works for me with the same caveats that always applied: it requires the user to have a default (or at least one) email client.

biondo studio
Participant
April 27, 2015

thanks for checking! after numerous tests, i've realized that it must be because i have gmail set as my default email client. so... although gmail recognizes html text links, flash not so much. at least i can stop driving myself crazy with the flash file!

kglad
Community Expert
Community Expert
April 27, 2015

you're welcome.