Media Encoder speeding up video

[Aryan27624246b9a3]

Whenever I finish an animation in Animate, and export it with Media Encoder, instead of the original framerate (usually 24), the video is exported at 30 frames per second. This has led to the timing being offset, as well as audio not being synced up. How can I fix this?

[Mario_CR]

Hello, what are your video export settings?

[Aryan27624246b9a3]

Which program do I find those, and how do I navigate to them? I am very new to Adobe

[kglad]

in animate after clicking file>export>export media you should see the export media panel:

actually, just copy and paste a screenshot of that panel just i did.  also, if you have start ame render queue immediately ticked, show your ame panel too (just prior to or after renderng).

[Aryan27624246b9a3]

blech, light mode, haha

[kglad]

for preset, try high quality 1080p hd.

[Aryan27624246b9a3]

[Mario_CR]

That is a Premiere Pro file in the render queue. Are you importing the animation to Premiere Pro and exporting it from there?

[Aryan27624246b9a3]

No, that was from November last year.

[kglad]

@Aryan27624246b9a3 

did you change that animate preset value and retry?

[Mario_CR]

This is not helpful. Please try using the preset kglad recommended and post a recent AME screenshot of the actual file you're trying to render.

[Aryan27624246b9a3]

[Aryan27624246b9a3]

WellThatSucks.mp4 is the file I'm trying to render. I did use the preset he was telling me to use, as you can see, however it is ineffective

[kglad]

upload your fla elsewhere and post a link here

[Aryan27624246b9a3]

https://youtu.be/NZqzdoApVqM

As you can see the word "sucks" is cut off

[kglad]

again, upload your fla and post a link (to the fla).