New Project Error

[Nacari H.]

When I tried to create a new project by clicking "File", then "New" all it shows up is a black screen. I'm using MacOS Sonoma. Is there a way to fix this?

[n. tilcheff · Accepted solution]

This old thread might give you some clues where to look for solutions:

https://community.adobe.com/t5/animate-discussions/updated-to-animate-2019-and-cannot-create-a-new-g...

[Nacari H.]

Thank you sir! This and the comment below are great solutions!

[kglad]

is the problem resolved?

[kglad · Accepted solution]

if the above doesn't help, restart animate and retry.  if that fails, restart your computer and retry