No Audio in HTML 5 Canvas project output

[Bobby Jourdan]

Hi there

I have an HTML 5 project  and it is about 3 minutes long.

I wanted to add some music as a background. I added a layer and imported an mp3 file on that layer (see image).

I can hear the music if I play the timeline in Animate, but I cannot hear it when I preview with Ctr+Enter or when I export as a video file..

I would appreciate any help.

Thank you
B

Edit: I was testing on Chrome. I found this post (HTML5 Canvas mp3 audio not supported crossbrowser and crossplatform ) and checked the file in Internet Explorer. It DOES play with IE. However, when exporting the video there is no sound ...

[Preran · Accepted solution]

Can  you check out this post Can't Hear Audio in Animate CC​ and see if it offers any insights?