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Participating Frequently
March 16, 2011
Answered

one or more files were not imported because there were problems reading them

  • March 16, 2011
  • 1 reply
  • 60974 views

I am using Flash CS4 and Flash CS5.  I bought some music from Amazon MP3 that I want to use in my Flash animation and I keep getting this error upon import:  one or more files were not imported because there were problems reading them

What does that mean?

Correct answer robdillon

I'm guessing that these are mp3 audio files. They may have  been sampled at a rate that Flash doesn't like or it may mean that the file format is one that Flash doesn't like. I've seen this a lot and my solution is to open the offending file in a sound editor, check the sampling rate, change it, if necessary, and then resave the file. It will usually import after that exercise.

1 reply

robdillon
robdillonCorrect answer
Participating Frequently
March 16, 2011

I'm guessing that these are mp3 audio files. They may have  been sampled at a rate that Flash doesn't like or it may mean that the file format is one that Flash doesn't like. I've seen this a lot and my solution is to open the offending file in a sound editor, check the sampling rate, change it, if necessary, and then resave the file. It will usually import after that exercise.

Serendipitous_Glimmer0D4C
Participant
March 29, 2016

Sorry to resurrect this dead thread, but I'm having the same issue. How would you go about modifying the kHz? I'm new, and I don't have Soundbooth. I remember someone mentioning changing the frequency or something on Encoder, but I can't seem to save my file as a purely audio one. The other issue I have is that I don't... exactly know what I should be doing.

I feel like I am supposed to just re-save the file. However, I did this exact thing and it still didn't work. I'm at the end of my rope. I guess I'll just keep looking around for a solution, even though Adobe has horrible tech-support.

robdillon
Participating Frequently
March 30, 2016

You don't say what the current specs are for your sound file(s). You should be able to use any sound application. Depending on the application that you choose, you can, usually, open the sound file that you want to change, then select Save As... in the File menu. This will bring up a window that lets you select the Flle Format, and the Sample Type that you want the new file to have. Save the file to a new location and/or a new name. And you're done.