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Onion Skin and Multiple Frames Editor bug in Animate CC 2018 on Mac OS Sierra

Explorer ,
Nov 09, 2017 Nov 09, 2017

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This is a new bug, occurs on Multiple Frames tools like Onion Skin Outlines and Edit Multiple Frames. However the regular Onion Skin works as expected.

It seems not to function right in all kinds of ways - in Onion Skin Outlines drawings become completely invisible at certain distances from the cursor, and during Edit Multiple Frames becomes unusable at all, since not all drawings can be seen on the left side of the cursor.

This is a serious bug especially for animators.

iMac 2017 Mac OS Sierra (I don't remember this bug in Windows)

please see screenshots for clarity

onion_skin_bug1.png

onion_skin_bug2.png

onion_skin_bug3.png

onion_skin_bug4.png

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Adobe Employee ,
Nov 23, 2017 Nov 23, 2017

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Apologize for the delayed response, I haven't heard of this issue from other users. If you have another computer, can you try reproducing the issue on it and let us know if you are still running into issues.

You can also get in touch with Adobe Support directly using this link for further investigation.Contact Customer Care

Thanks,

Preran

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