Problem with export video animate cc to media encorder

[Jyana33276067isuy]

When I export video from Animate CC, the media encorder opens but nothing appears in it. Nor is its file created anywhere in the storage.

When I export video from Adobe Premiere Pro, it gets exported to media recorder perfectly.

But there is a problem in exporting from animate cc.

[Jyana33276067isuy]

When I export video from Animate CC, the media encorder opens but nothing appears in it. Nor is its file created anywhere in the storage.

When I export video from Adobe Premiere Pro, it gets exported to media recorder perfectly. But there is a problem in exporting from animate cc.

[kglad]

open ame, then export from animate.

[Jyana33276067isuy]

ame means?

[kglad]

ame = adobe media encoder 

[Jyana33276067isuy]

ame is opening but completely blank

[kglad]

understood.

while it's open, then export.

[Jyana33276067isuy]

not happening.

Exporting correctly from Adobe Premiere Pro.

[kglad]

try the prior animate version.

[Jyana33276067isuy]

I have tried this

[Mario_CR]

Change the output to your desktop.

[Jyana33276067isuy]

How 

[kglad]

use the animate export panel

[Jyana33276067isuy]

Means?

[Jyana33276067isuy]

Please see my problem https://youtu.be/HEogr6HS5VA?si=XgZSlFAYsBU1fcyr

[Mario_CR]

You didn't change the output folder in your video, you just changed the file name. Try saving to the Desktop like I mentioned. If you did it right, it should say so in the Output section of the export panel:

Another thing I noticed is you're using version 2021... there was a bug in ver. 21.0.9 where Media Encoder failed to respond and load the video. Make sure both Animate and Media Encoder are updated.

[Jyana33276067isuy]

I have tried this also

 version is already updated 

[Mario_CR]

It is not updated....this is still Animate 2021, I can tell by the UI.

Go to Help > About Animate and paste a screenshot of your version number.

[kglad]

you using an apostrophe in that path name, and that's causing the problem.

[Jyana33276067isuy]

Please explain in detail.

apostrophe Means?

[kglad]

LIS COMPUTER'S <- that thing between the R and S is an apostrophe.

[Jyana33276067isuy]

No sir, I have tried in another file.

[kglad]

try your desktop as suggested.  if that fails, copy and paste a screenshot showing the path.

[Jyana33276067isuy]

Please see my problem

https://youtu.be/HEogr6HS5VA?si=XgZSlFAYsBU1fcyr