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Profit button has a whitish background

Explorer ,
Jul 24, 2018 Jul 24, 2018

I recently created a profit button for KCB and the phone background seems to have a white background. This only appears once i have generated the file in html canvas and uploaded it live. Anyone with a solution on solving this and also making my images sharper.

https://apps.mediapal.net/sdg/

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Jul 24, 2018 Jul 24, 2018

Hi There,

I didn't get your query, or this is something something probably I have never dealt with.

But can you please help us more in explaining the issue like including some screenshot which shows the difference before and after going live.

Thanks!

Ankush

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Explorer ,
Jul 24, 2018 Jul 24, 2018

Screen Shot 2018-07-25 at 08.55.03.pngthe small phone is the profit button and the size is 150 px by 150 px and its not sharp. the image appears blurry.

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Adobe Employee ,
Jul 25, 2018 Jul 25, 2018
LATEST

I am trying to locate the button in the screenshot you provided, can you point it out to me?

How did you create the button? Was it in a graphic software? Did you add transparency to the background before export?

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LEGEND ,
Jul 25, 2018 Jul 25, 2018

What on Earth is a "profit button"?

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