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Program crashed while saving and I can't find the file anywhere, is it gone?

New Here ,
Feb 25, 2018 Feb 25, 2018

I was saving an animation (which had been autosaving previously), and Animate CC crashed while saving the file. I've looked every in my computer, and I can't find anything, and nothing's coming up under open recent.

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correct answers 1 Correct answer

Adobe Employee , Feb 25, 2018 Feb 25, 2018

If you had already saved it before, even for once, with a specified name, the recovery file should be present at the same location where you saved the original file. A file named Recover_*your_file_name*.fla should be present.

If the file was never saved, it should be available at this location on Win machines:

%LocalAppdata%/Adobe/Animate CC 2018/en_US/Configuration/

(with a name like: Recover_Untitled*.fla)

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Community Expert ,
Feb 25, 2018 Feb 25, 2018

search your os drive for recover*.fla.

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Adobe Employee ,
Feb 25, 2018 Feb 25, 2018
LATEST

If you had already saved it before, even for once, with a specified name, the recovery file should be present at the same location where you saved the original file. A file named Recover_*your_file_name*.fla should be present.

If the file was never saved, it should be available at this location on Win machines:

%LocalAppdata%/Adobe/Animate CC 2018/en_US/Configuration/

(with a name like: Recover_Untitled*.fla)

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines