Participant

Answered

Question: An error occurred opening file Adobe Animate

17 replies
30448 views
Translate

'

Answers please. How do i fix

This topic is closed to new replies. Start a new post to keep the conversation going.

Errata_Correct answer

Participant

Hi !

I had the same problem and found a solution ([PT/ENG] "An error occurred while opening the file" How to get your file back - Animate CC tutorial - YouTube ). You can find previous version of your file there :

- For Windows : AppData > Local > Adobe > AnimateCC > pt_BR > Configuration > Files "RECUPERAR_(...).fla"

- For Mac : Library > Application Support > Adobe > AnimateCC > en_US > Configuration > Files "TMP(...).fla"

I hope this answer can help you.

I

isbsp

Participant

my file wasnt even there

Translate

P

Pia Vera

Participant

Hey,

I am having this exact problem. But there weren't any recovery file in the configuration folder. The problem was as I saved work, then my laptop died - I forgot to put it on charge.

Do you guys have other ways to fix this problem?

Translate

kglad

Community Expert

you can rename your fla to a rar and use winrar to repair. then rename the repaired rar to a fla and try opening it.

whether that works or fails, it always works to save fla's frequently with an increasing version number appended to the file name.

Translate

R

Ravetoons

Participating Frequently

I tried following the tutorial on Youtube of repairing and restoring my flash files with WinRar software but when I opened my recovered flash files, all the memory was lost. Also the flash version I'm using is the the most recent so I don't understand why they keep getting corrupt. I can open the recovered files but all my work is lost. What should I do?

Translate

TheHybridsMane

Participant

Hey, I'm having this problem too and this solution doesn't work for me. It only happens when it syncs to my email or something like that.

Translate

kglad

Community Expert

the marked solution only works if you have a working recovery file (and that will only exist if you have auto-recovery enabled).

Translate

Errata_Correct answer

Participant

Hi !

I had the same problem and found a solution ([PT/ENG] "An error occurred while opening the file" How to get your file back - Animate CC tutorial - YouTube ). You can find previous version of your file there :

- For Windows : AppData > Local > Adobe > AnimateCC > pt_BR > Configuration > Files "RECUPERAR_(...).fla"

- For Mac : Library > Application Support > Adobe > AnimateCC > en_US > Configuration > Files "TMP(...).fla"

I hope this answer can help you.

Translate

Z

zorrolynx

Participant

For animate 2018 for mac I found it here:

Users/<yourUserNameHere>/Application Support/Adobe/Animate CC 2018/en_US/Configuration/TMP….fla

I found several other .fla files but they were all 1 KB, the good one was 300KB.

Thank you so much for posting this! : )

Translate

kglad

Community Expert

does that happen with all fla files you try to open (which indicates animate problem->reset your preferences), or only with that file (which indicates a corrupt fla->there's a very small chance it can be fixed).

Translate

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.