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Question: An error occurred opening file Adobe Animate

New Here ,
Oct 08, 2017 Oct 08, 2017

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2017-10-08.png'

Answers please. How do i fix

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Error , Performance

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correct answers 1 Correct answer

New Here , Jan 12, 2018 Jan 12, 2018

Hi !

I had the same problem and found a solution ([PT/ENG] "An error occurred while opening the file" How to get your file back - Animate CC tutorial - YouTube ). You can find previous version of your file there :

- For Windows : AppData > Local > Adobe > AnimateCC > pt_BR > Configuration > Files "RECUPERAR_(...).fla"

- For Mac : Library > Application Support > Adobe > AnimateCC > en_US > Configuration > Files "TMP(...).fla"

I hope this answer can help you.

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Community Expert ,
Oct 08, 2017 Oct 08, 2017

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does that happen with all fla files you try to open (which indicates animate problem->reset your preferences), or only with that file (which indicates a corrupt fla->there's a very small chance it can be fixed).

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New Here ,
Jan 12, 2018 Jan 12, 2018

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Hi !

I had the same problem and found a solution ([PT/ENG] "An error occurred while opening the file" How to get your file back - Animate CC tutorial ... ). You can find previous version of your file there :

- For Windows : AppData > Local > Adobe > AnimateCC > pt_BR > Configuration > Files "RECUPERAR_(...).fla"

- For Mac : Library > Application Support > Adobe > AnimateCC > en_US > Configuration > Files "TMP(...).fla"

I hope this answer can help you.

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New Here ,
Feb 20, 2018 Feb 20, 2018

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For animate 2018 for mac I found it here:

Users/<yourUserNameHere>/Application Support/Adobe/Animate CC 2018/en_US/Configuration/TMP….fla

I found several other .fla files but they were all 1 KB, the good one was 300KB.

Thank you so much for posting this!  : )

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New Here ,
Mar 23, 2018 Mar 23, 2018

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Thank you for this ! This was really helpful

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New Here ,
Mar 24, 2021 Mar 24, 2021

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hi i have the same problem but i cannot see the link of the vid u shared 😞

 

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New Here ,
Aug 26, 2021 Aug 26, 2021

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Not working. Please share me working youtube link. 

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New Here ,
Jan 06, 2022 Jan 06, 2022

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Explorer ,
Aug 08, 2022 Aug 08, 2022

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after renaming the file from rar to fla it works but my movieclips are gone i cannot access them anymore it only shows a white dot where my movievlip was, when i double click on it nothing happens. PLEEEEEAAASEEEE HEELPPPP.

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Community Expert ,
Aug 08, 2022 Aug 08, 2022

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check your duplicate post.

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New Here ,
Aug 06, 2018 Aug 06, 2018

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Hey, I'm having this problem too and this solution doesn't work for me. It only happens when it syncs to my email or something like that.

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Community Expert ,
Jan 24, 2019 Jan 24, 2019

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the marked solution only works if you have a working recovery file (and that will only exist if you have auto-recovery enabled).

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New Here ,
Jun 12, 2019 Jun 12, 2019

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Hey,

I am having this exact problem. But there weren't any recovery file in the configuration folder. The problem was as I saved work, then my laptop died - I forgot to put it on charge.

Do you guys have other ways to fix this problem?

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Community Expert ,
Jun 12, 2019 Jun 12, 2019

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you can rename your fla to a rar and use winrar to repair.  then rename the repaired rar to a fla and try opening it.

whether that works or fails, it always works to save fla's frequently with an increasing version number appended to the file name.

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Community Beginner ,
Sep 02, 2022 Sep 02, 2022

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I tried following the tutorial on Youtube of repairing and restoring my flash files with WinRar software but when I opened my recovered flash files, all the memory was lost. Also the flash version I'm using is the the most recent so I don't understand why they keep getting corrupt. I can open the recovered files but all my work is lost. What should I do?

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Community Expert ,
Sep 02, 2022 Sep 02, 2022

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learn to prevent this in the future and restart (assuming you've tried the recovery methods explained before).

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LEGEND ,
Jun 26, 2019 Jun 26, 2019

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I often work from google drive and it saves versions every time you save on your local folder if synched for 30 days I think. It is practical. Then you can save your latest version forever.

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Community Beginner ,
Jun 26, 2019 Jun 26, 2019

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my file wasnt even there

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