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K
Kirelack
Participating Frequently
July 8, 2018
Question

Straight lines while drawing in a Wacom Tablet

  • July 8, 2018
  • 4 replies
  • 3452 views

Everything is updated, Graphics Driver, Wacom Driver, Animate, Windows, everything. My Wacom Intuos used to work on my older laptop and did work for a bit on my new computer but out of nowhere it wont work. I even tried every single Wacom driver and animate version and nothing worked. I have been trying to fix it for almost 4 months... Please help. (I know the smoothing is 0 it appears no matter what smoothing)

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4 replies

_keyframer
Community Expert
_keyframerCommunity Expert
Community Expert
August 21, 2018

What version Wacom driver do you have installed?

Wacom driver 6.3.30-6 finally supports the Pen pressure and tilt

Animator and content creator for Animate CC
K
KirelackAuthor
Participating Frequently
August 21, 2018

I have the newest one (6.3.30-6)

K
KirelackAuthor
Participating Frequently
August 19, 2018

Just wanted to say that my Wacom tablet works in every single app except animate. And I have tried two different Wacom tablets and they both work in every single app except animate so I don't think its the Wacom tablets issue.

(UPDATE) Also wanted to say that I have reset my computer, wiped every single thing off of it and it still doesn't work in animate.

ankushr40215001
ankushr40215001
Inspiring
August 20, 2018

Thank you for performing the troubleshooting suggested by us.

If uninstalling/reinsntalling the drivers also didn't work then only step which's left is rolling back the drivers to a previous version.

Even this has helped few such use cases.

Thanks,

Ankush

H
HannahMaeJune
Participating Frequently
August 19, 2018

Perhaps you need to manually uninstall the tablet and reinstall it. Refer to: https://www.wacom.com/en-us/support?guideTitle=How-do-I-uninstall-(manually)-and-re-install-the-Wacom-driver-on-Windows-for-a-Pen-Tablet%2C-Pen-Display%2C-or-Pen-Computer%3F&guideId=ce67b2c8-4f6f-47c8-93cd-4c6581992d1c

K
KirelackAuthor
Participating Frequently
August 19, 2018

Already tried it. Didn't work.

N
Community Expert
Nick GioiaCommunity Expert
Community Expert
July 8, 2018

Have you tried working with the Wacom pressure settings in the Wacom application?

I have had this happen before and it was the pressure sensitivity in the Wacom settings.

K
KirelackAuthor
Participating Frequently
August 12, 2018

Still doesn't work for me. BTW the wacom tablet works in every single application except Animate.

ankushr40215001
ankushr40215001
Inspiring
August 17, 2018

Uninstalling and reinstalling the Wacom drivers also worked for most.

Can you also try and let us know if that helps.

Thanks,

Ankush

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