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Participant
July 7, 2016
Question

Surface Pro 4 and Animate CC Drawing lag

  • July 7, 2016
  • 13 replies
  • 15004 views

Hey, I just picked up a Surface Pro 4 (i5, 265GB model) and I've been noticing issues with drawing in Animate CC. It works great on my main setup (iMac with 21UX Cintiq), but I can't seem to draw too fast or I get straight lines/lag in my brush strokes. Did anyone find a solution to this? Toon Boom Storyboard Pro draws fine, but Photoshop has a similar issue, so it seems to be some problem between Adobe apps and the Surface drawing interface.

Any suggestions are greatly appreciated!

Thanks!

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13 replies

sanderjoon
Participant
November 4, 2016

Has last update fixed it?

Inspiring
November 1, 2016

With Surface Studio coming out, I'm hoping your team will consider making the Surface Suite a priority. I would personally much rather see resources put into making the core Adobe products function better on 2-in-1's than producing iPad apps.

Just my 2 cents.

Preran
Legend
July 11, 2016

The product team is looking to fix issues related to this one. If you are not on the latest version of Animate CC, i suggest using Feature Request/Bug Report Form  to send your observations to the team.

Christian Monaghan
Participant
April 8, 2018

Hi, it's 2018 and this still isn't fixed! What's going on??

Preran
Legend
April 9, 2018

I am hoping that the fixes will be reflected in the next update. Release announcements are done by the team as soon as the update is available for use.

Thanks,

Preran