Surface Pro 4 and Animate CC Drawing lag

I've been having this issue since I got my surface pro 6 about 6 months ago. I noticed this was a long-standing issue and switched animation programs. I tried using Animate CC again today and it still has the same problems. Was there ever a fix for this?

So magically after multiple formats and countless hours, I was able to get the stylus working properly on Adobe Animate CC using the Samsung Notebook 9 Pro laptop! The main issue is that the Samsung drivers that you are asked to install seem to interfere with the way the stylus works with Animate CC.  What I did to make sure that my Notebook 9 pro worked properly is:

1)     Format Windows 10 and start from scratch.

2)     Let Windows 10 Automatically update all the drivers that it finds

3)     Download Samsung Update but DO NOT install all the drivers. (The download from their website wouldn't run properly, and told me that I do not have permission to install that software even though I am Admin, so I contacted support and they sent me a link to some other version of Samsung Update that does work, The file is named "SamsungUpdate_2.2.9.42",  but don't have the link).

4)     Install only the important drivers and anything else that is NOT pen related drivers. The only obvious useful drivers that I needed were the drivers for the keyboard backlight and chipset drivers.

Sorry, I couldn't be more detailed in the setup instruction, but the main point is to not install any Samsung pen drivers. I also uninstalled the Samsung Update application afterward in fear that it will automatically update the stylus bug back into my laptop.  I'm not sure exactly what the issue is, but I noticed that one time after installing the Samsung pen drivers, "Windows 10 pen Flicks" were turned on my machine, even though they were deprecated from Windows 10. Due to this, I had no way of turning off Window Flicks and they were definitely causing issues. I didn't want to try finding a Windows registry fix so I formatted my Windows 10 and avoided installing any pen related drivers and it worked!  I hope this helps everyone who is an Animate CC user and owns a "Notebook 9 pro". I imagine a similar solution would be for other devices that are experiencing the same issues. A huge weight has been lifted off my shoulders and I finally get a chance to use Animate CC on the go again ( All the new Animate CC features are really great btw! I love the revamp!! ).

It's October 2018 now, the original post was July 2016, it's been over 2 years that I've(we've) been waiting for a fix. Back on Windows 7 with Flash CS6, drawing worked great. It's very frustrating to be in this situation where I can't get work done, especially since I need to use Animate CC to make income.

It's been very frustrating using Animate CC to draw because of the initial drawing line bug. For Adobe developers working on AnimateCC, I'll tell you everything I know in hopes of making this your top priority. The below image is of blue circles that I drew to demonstrate the issue. I'm using the absolute latest version of AnimateCC and Windows 10. I circled the problem areas in red which are essentially the initial start to the drawing of the circles. Ironically the red circles are also warped due to this bug. Keep in mind that I'm a professional artist and drawing circles is common practice for me.

Below are some more circles but drawn with Adobe Photoshop CC on the same machine to show you the difference.

Let's look deeper into this issue. A big clue is that Windows uses screen holds to simulate right clicks. Below you can see this in action and how it relates to the issue. The radial matches up with the initial drawing line. Keep in mind that with Hold Right clicks turned on I am NOT able to draw until I cross that radial threshold.  You are not able to see it in the below animation but I am scribbling inside that radial circle during the time it looks like my cursor is frozen in the center. Only When I leave the radial area does my line begin to pick up.

Now lets turn off Hold To Right Click

Just like previously, when the below cursor animation freezes I'm actually scribbling around a bit before I leave that now invisible radial area (at which point I'm not able to draw) and the drawing picks up with that straight line. If you are thinking in your head "this guy is claiming he can't draw dots or tiny circles" then you are correct.

but let's go ahead an turn on that Microsoft legacy patch that everyone's been talking about for photoshop (which is not needed currently with Photoshop CC). Then restart flash

what seems to be happening in the animation below is that the radial area seems to have gotten a lot smaller (maybe 1/5 the size) but still receiving the line drawing lag.

The faster you draw the more obvious and large that lag line becomes so the patch doesn't really fix much.

Below is just demonstrate how consistently bad this bug is. This is me trying to draw semi-circles. Red AnimateCC / Black Photoshop

Please, please, please fix this bug. I make a living animating using AnimateCC and need this to work properly.

For anyone saying this is a 'Microsoft Problem' it isn't. The Surface devices work with all other Adobe software, including the other vector based program, Illustrator. Not to mention most free alternatives work just fine with Surfaces. I'm talking about Krita, Paint Tool SAI 2, MediBang, Just about everything else works just fine. If free programs can figure this out, a billionare company should be able to as well. This is just a bug they haven't fixed because Animate isn't important to them. I see surveys all the time about Photoshop, their Holy Grail of software. but I've never seen one for Animate.

The Solution is to Boy-Cot Adobe guys. Plain and simple. Go use Toon Boom if you want to take your money elsewhere, or Open Toonz if you want the same software Studio Ghibli uses for free. There are other options, and the best part is, They actually work. I've been waiting for this fix for almost a year now, and others have waited longer. THERE IS NO EXCUSE. Take your money somewhere else.

Same problem here (still).

Just updated to animate cc 2018, 18.0.1 build 115 with updated drivers.

When drawing a circle or trying to draw small spots or lines, the system doesn't recognize the pen. When drawing something larger the line is filled in with a straight line.

... how is this still not fixed?

I was looking at a Surface Pro problem in a different program, and discovered that Microsoft puts a delay into left mouse presses, to avoid accidental taps from happening. That delay was increased with the Windows 10 Creator update.

There's a good chance it's not going to help, but it could be worth turning off the delay, to see if that helps. Here are two relevant articles:

https://support.microsoft.com/en-us/help/4023466/surface-touchpad-use-and-settings

https://answers.microsoft.com/en-us/windows/forum/windows_10-hardware/touchpad-delay-after-windows-10-creator-update/3824c902-9ac8-4e33-a7ff-7d2b8630287e

Hi

any solution??? 

I need to chime in here, since I own two PCs  with the same poor brush/pen response issue when using Flash CC and Animate CC.

I have a Surface Pro 4, and a Boxx connected to a Yiynova 22MPU.  Both run Windows 10, and have drawing issues with Adobe Flash/Animate (other Adobe apps work properly).  After many rounds of driver updates, installing Wintab, etc, I'm still having a lackluster using experience with Flash/Animate CC.

I also tried turning off Widows ink and "flicks", which didn't significantly improve the drawing experience in any way.

I know this problem is unique to Windows, because when I run a trail version of Flash CC on an old mac mini and draw on my Yiynova, the drawing is clean, responsive, and has no lags. Pressure sensitivity isn't a battle, it "just works" The difference in user experience between the mac and PC are like night and day.

I now have to keep an extra computer in my closet for the off-chance I need to animate a project in Flash.  If my clients and academic institutions didn't insist on using Adobe Flash and Animate, I would be using something (anything) else.  I really hope Adobe improves the Flash user experience for Window 10 users.  It's truly the bad seed of the Adobe family.

Is it fix because I am planing on getting the surface 4 to use with animate