symbol keyframe hide feature not working when exporting to mp4

[Belinda5FB1]

Hi 

I am very new to Animate and am having trouble with symbols that should be hidden (hide function on frame) appearing when I export.

Here are some screenshots to hopefully explain it better

1. Christmas clothes symbol is set to hide under frame options. (which it is doing so )

2. this image shows the random objects appearing when they should be hidden. 

Am I doing something wrong by hiding and revealing the symbol in the timeline?

Each symbol has its own layer and I have inserted keyframes when and where I need the symbol to either appear or disappear.

I know the timing is very poor but I would love some advice on what I am doing wrong

Belinda

[kglad]

there's no object in that layer at that (empty) keyframe.  ie, you already removed whatever was in the previous frame at that layer by having an empty keyframe.

[Belinda5FB1]

yes - thats how it appears in animate - however when exported I see all the supposedly hidden symbols - hence my confusion. 

[kglad]

what's in the christmas clothes layer?

whatever that is it should disappear just after 42 seconds into your mp4 (unless you have some other problem). does it?

[kglad]

and using frame properties can be sketchy in animate. i don't know if that applies to what you're trying to do, but hiding a layer and using the publish settings to prevent hidden layers from exporting does work.