Symbol not exporting in huge file

[stevecrown]

I have created a huge file for a multi screen display - 7860x1080 px.

In the past i have created them with a simple static background with some animated text over the top, including 3D tweens.

In the most recent version, I created an animated background by importing an image sequence at 25fps from a video. As a result the filesize is huge, but I figure this shouldn't be an issue because once its all exported the file size is easily manageable.

However in the version with the animated background, my 3D tweened object don't appear in the .mov export.

I can copy the 3D tween to a new file, and it appears fine when exported, but once the background is added, the symbol stops being exported.

I'm aware this is probably something that should be being done in AE, which I'm currently looking into, but any help in the meantime would be much appreciated.

Has anyone come across this issue before?

[John T Smith]

The Lounge Forum is not for technical help, please provide the name of the program you are using so your message may be moved to the correct program forum... A program would be Photoshop or Premiere Pro or ???

[stevecrown]

Apologies, haven't used this place much.

Program is Animate CC

[Ussnorway]

I've moved this to the Animate forum for you... best of luck with it mate.

[Colin Holgate · Accepted solution]

Make sure you're using an AS3 FLA, and not an HTML one. The HTML ones don't do 3D  transforms.

Check if you have any symbols that are effectively over 8192 pixels wide, there are upper limits to the number of pixels in a single bitmap.

Are you able to make the simplest case to show the problem, and put the FLA online for us to try?

BTW, one option you have is to do all the non-3D tween parts in Animate, export that as a MOV, (with Ignore stage color generate alpha selected) and use that in After Effects, in which you would have a layer for doing the 3D tween part.