Test Movie doesn't open browser since updating to MacOS Sonoma

[pauls73381349]

Since updating to Sonoma on my MacBook Air, when I test a movie using Cmd+Enter, it goes through the publishing process but then does not open a browser, so I've no idea if the movie is working or not. Also, some of my HTML5 games that were previously working have started playing up - I just see a bunch of random images from the game (I've attached a screenshot), or the preloader just spins and spins. Are there any known compatibility issues with Sonoma? 

[JoãoCésar]

Hi.

This issue also happens to me running Animate on a MacBook Air M1 with Sonoma.

I have to publish the files and then open them up using Visual Studio Code and the Live Server extension.

Please let the team know about this issue through this link:

https://www.adobe.com/products/wishform.html

And regarding your other issue that I suspect it is related to the other topic that you created (https://community.adobe.com/t5/animate-discussions/game-hangs-on-preloader/m-p/14119058), are you running the exported HTML directly or using a server? Please let us know.

Regards,

JC

[pauls73381349]

Thanks. I'm running the HTML file from the IIS web server on MS Server 2022.

[JoãoCésar]

Can you show the browser's console?

[pauls73381349]

I assume you mean for the game not loading problem?

[User requested removal of attachments as they contain sensitive data.]

[JoãoCésar]

Yeah.

Yoy have a syntax error on line 5593 of your index.js file. It's an unexpected ")".

[pauls73381349]

The one after the curly brace? That happens 223 times in that file. 

[JoãoCésar]

I didn't see the actual code. Just the error message.

Can you show the lines where the issue happens?

[JoãoCésar]

Never mind.

You attached the relevant code part.

[pauls73381349]

I tried removing that bracket and the erro just changes to Unexpected token '.'

[kglad]

@pauls73381349 

i'm beginning to suspect sonoma as the culprit for that code error. can you test using another os?

if not, upload your fla to a file server and i'll test for you.

[pauls73381349]

Thanks. I'll try it when I get home.

[pauls73381349]

Yes, it looks like everything's working as it should in the previous MacOS. God bless Apple. I've let Adobe know. Thanks for all your help.

[kglad]

@pauls73381349 

i'm seeing quite a few reports of sonoma and adobe issues in photoshop, indesign and illustrator and now this one in animate.  i suspect we'll see more in the animate forum (eg, @nicholaslue ) and perhaps elsewhere.

it seems like a pattern: apple releases a major update > adobe app (not just animate) problems are reported > one or two adobe updates and the problem(s) are fixed.  ie, i recommend not updating to a major apple update (if adobe apps are needed) until it's been released to the general population for 2 or 3 months.

[Eduardo291700294t8h]

Hi!

I have the same problem here. I tried using 2022, 2023 and 2024 versions.

Anyone tried something else?

Regards. EB

[kglad]

@Eduardo291700294t8h 

what os?

[Eduardo291700294t8h]

Hi @kglad !

Sonoma 14.1  😞

[kglad]

@Eduardo291700294t8h 

you could try a previous version but i suspect that will have the problem, too and you'll need to wait for adobe to fix this bug.

[nicholaslue]

having the same issue here.

[MrDores]

i had the same problem, use version 22 and will work (worked to me)

[BrunoPinheiro]

Hi Guys, we found a solution here. Just roll back Animate to a preview version, like 22. It's working ok with Sonoma. Cheers.

[michelles87035016]

Hi. Thanks for the suggestion, but it hasn't worked for me. I'm now using 22.0.10 and it's still not opening in a browser.

[MrDores]

Are you using Media Encoder with the same version? 22

[michelles87035016]

I had them both installed, so I uninstalled ME 23 and restarted the Mac, but it still isn't working.

[MrDores]

Unfortunately I don't know how to help you further, it could be that some other program is getting in the way or interfering. I have few programs installed and the downgrad worked for me, try removing other programs from version 23. If you manage to install version 21 it could be a solution too. A guy on the team had no problems with version 21 but for me it no longer appears in Creative Cloud.