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The eyedropper tool is broken.

Community Beginner ,
Jun 23, 2023 Jun 23, 2023

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What exactly is broken. I used to be able to take color from anywhere in the document. For example, I could choose the desired color from a gradient on a closed layer. Or choose a color from the "Symbol". Now this function sometimes works, sometimes it doesn't. When working in a project for a long time, the color stops being selected. Clicking the eyedropper tool in the right place, it selects the white color. The ability to choose a color remains only with a divided object.

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Community Expert ,
Jun 23, 2023 Jun 23, 2023

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is your display/monitor scaling at 100%?

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Community Beginner ,
Jun 23, 2023 Jun 23, 2023

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Oh, really, this problem is only on the Cintiq 16. There the scale is 100%

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Community Expert ,
Jun 23, 2023 Jun 23, 2023

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update your tablet's drivers.

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Community Beginner ,
Jun 23, 2023 Jun 23, 2023

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At a scale of 150 it works, but the size of the interface becomes just half the screen.

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Community Expert ,
Jun 23, 2023 Jun 23, 2023

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i think it's more likely you have a tablet problem than an animate problem.  ie, check cintiq for help.

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Community Beginner ,
Jun 23, 2023 Jun 23, 2023

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I don't quite understand how to describe the problem. What could be specifically wrong with the monitor? If I don't touch the pen, it's just a monitor =)) The latest drivers are installed.

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Community Expert ,
Jun 23, 2023 Jun 23, 2023

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it's not the monitor, but it could be the monitor display settings.

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Guru ,
Jun 23, 2023 Jun 23, 2023

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Most likely color picking works well when both of your displays have the same display scaling and does not work when they differ.

You should set all your monitors to 100% scaling and test that way.

 

Nick - Character Designer and Animator, Flash user since 1998
Member of the Flanimate Power Tools team - extensions for character animation

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