Unable to create image buffer

Community Beginner ,
Dec 04, 2020 Dec 04, 2020

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pal adriel xd.PNG

What can I do when this happens? By the way, it happens when I put the pen pressure. I hope that experts can respond to me.

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Error , How to , Other , Product issue

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correct answers 1 Correct answer

Mentor , Dec 04, 2020 Dec 04, 2020
I'd start byupdating Windows,then the graphics driver,then the tablet driver,and finally installing the latest version of Animate separately to see if it happens there too. Any of these might resolve the issue or not, so I'd restart the computer and check at every step. While Windows and nVidia drivers are generally quite well-tested and solid, tablet drivers for devices other than Wacom seem to suffer from all kinds of issues and so does Animate.

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Mentor ,
Dec 04, 2020 Dec 04, 2020

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I'd start by

updating Windows,

then the graphics driver,

then the tablet driver,

and finally installing the latest version of Animate separately to see if it happens there too.

 

Any of these might resolve the issue or not, so I'd restart the computer and check at every step. 

While Windows and nVidia drivers are generally quite well-tested and solid, tablet drivers for devices other than Wacom seem to suffer from all kinds of issues and so does Animate.

 

 

Nick - Character Designer and Animator, Flash user since 1998
Member of the Flanimate Powertools Team - extensions for character animation

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Community Beginner ,
Dec 06, 2020 Dec 06, 2020

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Thanks! Your answer help me a lot!

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New Here ,
Aug 17, 2021 Aug 17, 2021

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That happens to me but it won't let me save the project, what can I do there?

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New Here ,
Sep 22, 2021 Sep 22, 2021

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While it is a pain, I restart my dell labtop and it will pop up the unclosed animate tab. If you click cancel on the restart, it will put you back at animate where you can save. Although, the image buffer will reappear so you need to restart your computer.

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New Here ,
Dec 19, 2021 Dec 19, 2021

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Man you're an absolute legend!!

i lost many files because i couldnt get past that annoying message.
cant thank you enough!!!!!

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