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Geddiesburg3D
Inspiring
November 2, 2012
Answered

Unable to import audio of any kind into Flash CS6 Pro

  • November 2, 2012
  • 3 replies
  • 23758 views

Hi all,

I've recorded voice over using Audition and am attempting to import the audio files into Flash CS6 - the problem is I'm given the error "One or more files were not imported because there was a problem reading them".

I have tried a multitude of different settings when saving out of Audition, including alternate file types, all with the same result.  To test further, I've tried past audio recordings used in other flash videos and I'm getting the same message.  Could someone post the ideal settings so I can test that vs having to randomly try every setting there is?  I'm running out of options (and sanity!) at this point.  Thanks

    This topic has been closed for replies.
    Correct answer Geddiesburg3D

    Update again, I spoke too soon.

    I've imported WAV files into flash, and once they are imported, Flash seems to play them in slow motion.  I don't understand what's happening here.  This is, again, on both machines.  The WAV file (voiceover) sounds fine when played with WMP or VLC, but when brought into Flash CS6 it's playing at 2/3 speed or so.  Sounds like a slow motion replay. 

    Suggestions? 


    SOLVED - this issue has something to do with Windows 7.  I stumbled upon a thread where someone was having a similar issue. 

    Turns out 64 bit Windows 7 users MUST have Quicktime and iTunes installed for audio to work properly with Audition and Flash.  Flash gives constant problems without it.  Now if only Adobe would update their error messaging so users understood what was happening and the resolution is as simple as 20 minutes of downloading/installing software, life would be much easier for some of it's user base.

    Hoping that happens sooner than later.  Hope this post proves helpful in the future

    3 replies

    X
    xalbazarholi
    Participating Frequently
    June 21, 2013

    This is it:

    When exporting from Audition, just make sure the box "Include markers and other metadata" in UNCHECKED.

    Z
    ZenLilje
    Participant
    April 9, 2013

    Flash seems to import/decode audio using administrator privileges (or it's using another process started with admin privileges to decode it), so audio import fails when running under a regular account.

    Running Flash as Administrator fixed the issue for me, but it won't let me open audio on subst drives created by the regular user account.

    sinious
    sinious
    Legend
    November 2, 2012

    When unsure, uncompressed is your friend.

    Here's a random snippit of a mp3 converted to uncompressed 44.1khz 16bit stereo WAV. Here's an .aif uncompressed of the same thing. See if they both import. If I export a mp3 from Audition I get your error. Imports fine on Mac/Win CS5.5. MP3s created in other applications work fine in Flash however (just not Audition). I use other apps though so I've had no reason to tinker.

    G
    Geddiesburg3DAuthor
    Inspiring
    November 2, 2012

    Neither clip will import, they both kick the same error.  What should I try next? 

    sinious
    sinious
    Legend
    November 7, 2012

    SOLVED - this issue has something to do with Windows 7.  I stumbled upon a thread where someone was having a similar issue. 

    Turns out 64 bit Windows 7 users MUST have Quicktime and iTunes installed for audio to work properly with Audition and Flash.  Flash gives constant problems without it.  Now if only Adobe would update their error messaging so users understood what was happening and the resolution is as simple as 20 minutes of downloading/installing software, life would be much easier for some of it's user base.

    Hoping that happens sooner than later.  Hope this post proves helpful in the future


    Quicktime is a dependancy if you wish to export MOV content but I'm really honestly suprised to see it's used beyond that being the boat anchor of performance it is. I, like you, would expect that without it AVI, WAV, etc would operate as they have absolutely nothing to do with Quicktime. If it's a dependancy then Adobe should have both warned about it in dialogs and/or included it during install. But we all know how much Adobe and Apple love each other.......

    What would be interesting is to know if removing Quicktime created the problem again.

    Good find and glad you solved your issue!

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