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simon_lucas
Inspiring
May 12, 2017
Answered

Updating to Build 16.2.0.24 leaves the 'Did you know,..' always visible at each startup

  • May 12, 2017
  • 2 replies
  • 764 views

Updating to CC 2017.2 Build 16.2.0.24

leaves this 'Did you know..' dialogue always visible at each startup, even after you have you dismissed it.

Anyone found a way to get rid of this ?

    This topic has been closed for replies.
    Correct answer Colin Holgate

    Others have already requested that the context sensitive help dialog have a setting in Preferences so you can disable them. If you want to make sure it has been requested you can request it too, here:

    Feature Request/Bug Report Form

    2 replies

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    simon_lucasAuthor
    Inspiring
    June 13, 2017

    This pop-up seemed to go away at some point, but unclear how or why. Anyway, just updated to 16.5.0.100 and it still seems to have gone.

    Colin Holgate
    Colin HolgateCorrect answer
    Inspiring
    May 12, 2017

    Others have already requested that the context sensitive help dialog have a setting in Preferences so you can disable them. If you want to make sure it has been requested you can request it too, here:

    Feature Request/Bug Report Form

    S
    simon_lucasAuthor
    Inspiring
    May 12, 2017

    Colin, is this context sensitive help? It sits on top of my stage for ever until I dismiss it each time. I think that's pretty insensitive. Feels like a bug. is the same as the thing you are discussing? Anyway I will bug report it thanks.

    I hoped there was a way to get rid of this particular update help box.

    Colin Holgate
    Colin Holgate
    Inspiring
    May 12, 2017

    I'm not doing anything. I'm getting this dialogue right away at startup and then it stays there all the time, unless I dismiss it. If I dismiss it it comes back the next time I start Animate.

    It feels like this is meant to tell us what has changed in this update. Remember, I described this happening after an update. But as a user I would assume such a 'things that have changed' message would not keep coming back each time I restart Animate and after I have chosen to dismiss it.


    Things are worse than you think then. There is still a what's new animation in the startup window, and yes, there sometimes seems to be an initial bit of advice when you first start up. You'll find that the panel will come back while you are working, based on what you are doing.

    I sent a screen recording of SketchUp to the Animate team for them to see how it could be done.

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