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sarahc68698634
Participating Frequently
November 20, 2018
Question

urgent html5 banner problems!

  • November 20, 2018
  • 2 replies
  • 1261 views

Hi everyone, I'm new to html5 and I've created a html5 banner and zipped file with all relevant files. I've sent it to the publishers to test and they are coming back with an error.

"The HTML5 bundle contains a broken relative file refernce(s): libs/createjs-2015.11.26.min.js"

Now, the file mentioned is included in the files I sent across to them, does anyone know what this means?

Also, the have asked the following question "Is it possible to export that as an ad tag that runs HTML5?" I don't know what this means!!!!

Any help much appreciated!!

    This topic has been closed for replies.

    2 replies

    Preran
    Legend
    November 21, 2018

    About the Ad Tag question, is this what you are referring to? Animate CC - clickTag implementation

    The error message looks like that the file isn't present at the location. Have you  provided the correct path to the file?

    Thanks,

    Preran

    sarahc68698634
    Participating Frequently
    November 22, 2018

    Hi, thanks for this but no it’s not clicktag, that is added and working fine. its ad tag, but I don’t know what that is, I was hoping someone could help but seems not! Thanks anyway

    Preran
    Legend
    November 22, 2018

    I am sorry I couldn't be of more help. Hopefully, someone else on this forum has a better idea.

    JoãoCésar17023019
    Community Expert
    Community Expert
    November 20, 2018

    Hi.

    Please watch these videos and tell us if they are helpful.

    Google Ads in Animate CC NEW!!! - YouTube

    Create an HTML 5 expandable banner Ad for Google DoubleClick |

    Regards,

    JC

    sarahc68698634
    Participating Frequently
    November 21, 2018

    Thanks for these, however, I'm having no problems creating html5 banners for google doubleclick, its everything else. Is this not possible from Adobe animate?