Video won't export, it gets stuck

Question

I am trying to export a 28 second video from my Animate file and it always gets stuck at 54%. There doesn't seem to be any activity on the CPU/Disk and barely any on memory (8700K/32GBRAM/SSD). I left it going for 2 hours and still nothing.

What concerns me is that I can find instances of this issue going back to 2007.

How am I supposed to make a MOV of this file if it keeps getting stuck?

Interinactive · Accepted Answer

Since it occurred again and was driving me mad - I spent even more time investigating the issue. Here was the problem...

In the screen I've attached, you can see I've highlighted 4 layers. These are four separate layers. The rain in my game/animation has maybe ~40 layers within a graphic, each a rain drop. When I had 4 instances of these graphics on one layer - Animate would shit itself when trying to export... for some reason. When I put each of the 4 instances into their own layers, as per the screenshot, I am able to export a video/SWF properly.

One layer + 4 graphics (each with 40 layers inside) = export stall. Four layers each with a graphic each = export success.

I ran the test many, many times and it happens only when I put them all back into a single layer.

Hopefully that helps someone else experiencing the same issue some day. I just wish I knew why it occurred.

rduane · Answer

Maybe I should have started a new thread, but I feel these issues may be related, and your own solution helped guide me a little, and most importantly, my symptom was similar.  In fact, the export window progress almost immediately showed 20% complete.  One second later, it was 40% complete.  It took another second each to get to 41 and 42, and getting slower.  After about half an hour, it was still only at about 53%, and either stuck completely, or updating so slowly now as to make you think it was stuck.  But my animation was so simple that I could actually play it in within Animate in real-time!  (But that's no good for sharing.)  I had animated a very simple, crude face on three layers: eyes, nose, mouth.  But after lip-synching the mouth and blinking the eyes here and there, and whatnot, I decided I wanted to move all three pieces of the face together, as if the character was looking left or right or up or down.  So I copied all 3 layers into a new graphic symbol - "face" - and then started animting that symbol.  Animate could not handle this.  Or I guess, Player could not handle this?  After all, I already said in authoring mode, I could play the movie just fine. When I tried a "Test Movie", it would get bogged down and stop animating but while still playing the audio.  And we already talked about trying to export a video.  So, my workaround, was to go back to having the original three layers on the main timleine, and then having to add keyframes to each layer when I wanted them to move around together.  Pretty weird if you ask me.

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