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Warped object are missing

New Here ,
Jun 01, 2021 Jun 01, 2021

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I make  character animation using warp tool in Adobe Animate version 21.0. Everytime the file is re-opened, all the warped objects in the stage are missing. They reappeared after I copy-pasted them into a new layers. Is there any permanent solution for this problem?

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Community Expert ,
Jun 01, 2021 Jun 01, 2021

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assign a custom keyboard shortcut if nothing custom currently exists in your animate settings

reset your preferences, https://helpx.adobe.com/animate/using/set-preferences.html

confirm your preferences have been reset by checking that custom shortcut has been reset.  if not, retry resetting

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Community Expert ,
Jun 03, 2021 Jun 03, 2021

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Upgrade to adobe animate version 21.0.6.

 

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New Here ,
Jan 12, 2022 Jan 12, 2022

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it's still there. I am using version 22.0.2  build: 168.

And have the same problem. Warp assets disapear from the stage after reopening file.

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New Here ,
Jan 12, 2022 Jan 12, 2022

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Oh, yea. it happens to me too. Im glad I found this. Just tryed the copy-paste and it worked. But yea need better solution for this.

Using version 22.0.2      build: 168

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Adobe Employee ,
Jan 12, 2022 Jan 12, 2022

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1. Are you using Windows or Mac machine?

2. Can you provide a sample file with us to investigate on the same.

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Adobe Employee ,
Jan 12, 2022 Jan 12, 2022

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We are not able to reproduce the issue. Please provide below details for investigation.

 

1. Which build no. are you using in 21.0?

2. Are you using Windows or Mac machine?

3. Can you please update to latest version of animate available in CCD i.e., 22.0.2.168 and check if the issue exists. If Yes, can you provide a sample file with us to investigate on the same.

 

Please note: In latest version 22.0.2 assets are automatically converted to Bitmap once it is warped. To retain vector please uncheck the below preferences as shown in the screenshot.

 

Screenshot 2022-01-13 at 10.02.02 AM.png

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