Whenever i hover my mouse on workspace cursor disappears in Adobe Animate 2021

Forum|Forum|1 year ago
March 17, 2024
2 replies
488 views

Whenever i hover my mouse on workspace cursor disappears.It happened randomly, i tried restarting my pc,but it didnt work,also i like to mention that when i screenshot, mouse doesnt appear, but when i record video, it appears, only in video obviously, heres the screenshots, second one is taken from a recorded video,

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kglad

Community Expert

there's something on your computer causing the problem. usually, that's another app.

you can try uninstalling animate and its preferences and reinstalling, to confirm that.

N

NecipFGAuthor

Participating Frequently

i did reinstall adobe animate. But issue still persists.

kglad

Community Expert

did you uninstall the preferences? (ie, customizations were reset)

kglad

Community Expert

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

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