Animate 2021 fails to open

New Here ,
Oct 26, 2020 Oct 26, 2020

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Just updated to Animate 2021 via my creative cloud account on my MacOS 10.15.7 (MacBook Air). The updated app will not open. I uninstalled and then reinstalled the An 2021. I also restarted my Mac.

The problem persists.

Any similar experiences? Any advice?

Is there a way to uninstall 2021 and then install Animate 2020? I found 2018, but I'd rather not go back that far.

Thanks.

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Error, Product issue

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New Here ,
Oct 26, 2020 Oct 26, 2020

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Aha! I had never explored the ellipses by the Animate "install" button on Creative Cloud.

From there, I can install the previous version. Near term problem solved.

But about that issue with Animate 2021 quitting…

I'm still curious where my problem lies. Is it in my system locally; or is it affecting others?

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Community Beginner ,
Oct 26, 2020 Oct 26, 2020

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Hi

There's a few others reporting the same problem. Myself included.

One of them is here and Adobe mentioned it may be a font issue?

 

https://community.adobe.com/t5/animate/adobe-animate-max-update-21-0-is-now-live/m-p/11540091?page=1...

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New Here ,
Nov 15, 2020 Nov 15, 2020

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Yes, I am having the exact same issue, can't find any sollution 

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