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Export window in animate cc is too large.

New Here ,
May 28, 2017 May 28, 2017

I've used flash in the past and have been using animate cc with no issues until I tried to export what I was working on, the export window is so large I can't see the buttons at the bottom, I've reset my window preference (as seen on a premiere forum) but that didn't help

My display resolution is stuck at 1366x768 (some forums said to change then to 1280x800)

Any ideas in how to fix this issue? Using another screen is out if the question as this laptop is all I have.

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correct answers 1 Correct answer

LEGEND , May 30, 2017 May 30, 2017

To manually move a dialog box in Windows:

  • Press Alt-Spacebar.
  • Press M.
  • Use the arrow keys to move the dialog.
  • Press Enter when done.
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LEGEND ,
May 28, 2017 May 28, 2017

In your Display Settings is a scale slider. If that is set to a number higher than the default you can get cases where the dialog controls are drawn too big, and go off the bottom of the dialog. Try setting that to the default value.

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New Here ,
May 29, 2017 May 29, 2017

That was one of the first things I did and it's already at the smallest it can go (100%), I'm only having this issue with Animate CC, all other adobe programs have been working just fine.

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LEGEND ,
May 29, 2017 May 29, 2017

I see that the system requirements have a minimum screen height of 900, with 1024 being recommended. Are you able to increase the resolution to 1920x1080?

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New Here ,
May 29, 2017 May 29, 2017

I have it as high as it goes

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LEGEND ,
May 30, 2017 May 30, 2017

To manually move a dialog box in Windows:

  • Press Alt-Spacebar.
  • Press M.
  • Use the arrow keys to move the dialog.
  • Press Enter when done.
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New Here ,
Jan 14, 2020 Jan 14, 2020

Still not able to move

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Participant ,
Jan 19, 2020 Jan 19, 2020

In the Windows display settings there is the option to change the orientation to portrait (which turns your screen on it's side).

This works but is tricky.

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New Here ,
Feb 26, 2020 Feb 26, 2020

While this does work to move the dialogue box, as soon as the mouse is moved (to click save or whatever) the box pops back to its original position. Any other workarounds? I'm on a laptop and hoped Animate would function correctly here.

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LEGEND ,
Feb 26, 2020 Feb 26, 2020

Spamming the same question into three different threads is not going to make you three times as likely to get an answer.

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Participant ,
Feb 26, 2020 Feb 26, 2020

Refer to the answer by PATurmel12.  Change your screen orientation to portrait.

If your screen is wider than it is high, you should be able to make this work.

Adobe should address this issue.

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New Here ,
Feb 25, 2021 Feb 25, 2021
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Adobe Employee ,
Feb 25, 2021 Feb 25, 2021
LATEST

Hi, are you on the latest Animate 21.0.3? If not, can you please update it to the latest as window size is handled in the 21.0.3 update.

 

Thanks!

Mohan

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