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I cannot figure out what I am doing wrong with this file

New Here ,
May 31, 2019

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I have done everything as usual, but since the version of Animate has been updated... I cannot get this banner ad to work... any suggestions?

https://mason.digital/concepts/monro/300x250Tire/TC-Tire-300x250.html

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I cannot figure out what I am doing wrong with this file

New Here ,
May 31, 2019

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I have done everything as usual, but since the version of Animate has been updated... I cannot get this banner ad to work... any suggestions?

https://mason.digital/concepts/monro/300x250Tire/TC-Tire-300x250.html

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May 31, 2019 0
Engaged ,
May 31, 2019

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Hi,

have you checked and made sure that Use Advanced Layers is not ticked (click CTRL and J to find it) and have you made sure in your Publish settings that Export document as texture is not ticked?

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May 31, 2019 0
New Here ,
May 31, 2019

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Both are not ticked.

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May 31, 2019 0
Adobe Community Professional ,
May 31, 2019

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It would be super helpful if you described your problem with somewhat greater detail than "It don't work".

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May 31, 2019 0
New Here ,
May 31, 2019

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The ad is built using a Google DoubleClick Ad Template (Profile: DoubleClick_StandardHTML5_GSAP_AdHelper). When I go to test the ad, all I see is a white clickable square, nothing else is visible. The Publish settings are:

PUBLISH JavaScript/HTML is checked

Basic

Loop Timeline is checked

Include Hidden Layers is checked

Export Image Assets: set to images/

Combine Images into Spritesheet is check

Export Sound Assets: set to sounds/

Export CreateJS Assets: set to libs/

HTML/JS

Template for Publishing HTML: DoubleClick_AdStarter_Template

Overwrite HTML file on publish is checked with include Javascript in HTML

Advanced JavaScript Options:

Hosted Libraries is checked

Compact Shapes is checked

JavaScript Namespaces:

Symbols: set to lib

Images: set to images

CreateJS: set to createjs

IMAGE SETTINGS

Export image assets: set to images/

Format: png

PNG Settings: 8-bit

Max Size: 8192x8192

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May 31, 2019 0
Adobe Community Professional ,
May 31, 2019

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So no error messages in the dev console? That's odd.

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May 31, 2019 0
New Here ,
May 31, 2019

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May 31, 2019 0
Adobe Community Professional ,
May 31, 2019

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It works for me.

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May 31, 2019 1
New Here ,
May 31, 2019

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So you did nothing in the browser console to get it to display?

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May 31, 2019 0
Adobe Community Professional ,
May 31, 2019

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No.

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May 31, 2019 0
Adobe Community Professional ,
May 31, 2019

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Actually here is some results:

FF : OK

CHROME: NO GO

MS EDGE: OK

BRAVE: NO  GO

SAFARY: NO GO

I think it could be a permission issue.

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May 31, 2019 1