Trouble reopening Flash

New Here ,
Apr 01, 2021 Apr 01, 2021

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Hey there. Just thought I'd ask if anybody could pose a to my problem. 

Having terrible trouble actually trying to pay for Animate so I can use it again. I got it a while back, and it has been inactive for most of the year, and I hadn't any cash in my account, so I wasn't able to pay the monthly fee, so it basically disengaged. Now that I can, I can't seem to actually purchase it again. All my details are in place and correct, but no matter what I do, it seems to either not recognise the info, or just won't accept it. Any suggestions?  

 

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Adobe Community Professional ,
Apr 01, 2021 Apr 01, 2021

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Have you spoken with Adobe? 

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New Here ,
Apr 01, 2021 Apr 01, 2021

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Can't seem to get through to em. 

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Adobe Community Professional ,
Apr 02, 2021 Apr 02, 2021

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using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here, https://helpx.adobe.com/contact.html

click contact us (= cryptic icon in the lower right)

kglad_0-1617372182828.png

in the chat field, type AGENT
be patient, it can take quite a while to reach a human

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