Unknown error - quitting application - Can't save any projects

New Here ,
Apr 14, 2020 Apr 14, 2020

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Hello 🙂 I can't save any project in Animate. I have reinstalled it many times, unplugged my graphic tablet and didn't change any presettings. As soon as I try to save it the following loop occurs as seen in he photos. I don't know what to do anymore 😞

 

unknown error1.PNGunknown error2.PNGunknown error3.PNG

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Adobe Community Professional ,
Apr 14, 2020 Apr 14, 2020

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reset your preferences - http://helpx.adobe.com/flash/kb/re-create-preferences-flash-professional.html


or remove

Win:

C:\Users\\AppData\Local\Adobe\Animate CC \ and
C\Users\\AppData\Roaming\Adobe\Animate\\


Mac:

/Users//Library/Application Support/Adobe// and
/Users//Library/Preferences/Adobe/Animate//

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New Here ,
Aug 02, 2020 Aug 02, 2020

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I can't find Animate CC I can only find Animate 2020

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Guide ,
Aug 02, 2020 Aug 02, 2020

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That's the one, mate!

 

Clipboard-1.png

 

They removed the 'CC' from the title with An 2020. It is no longer called Animate CC.

 

Nick – Character designer and animator, Flash user since 1998
Member of Flanimate Power Tools team – extensions for character animation – flash-powertools dot com

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