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BaronVonBoom
BaronVonBoom
Participating Frequently
October 22, 2017
Answered

What's up with Animate CC's eraser tool+moving+undo?

  • October 22, 2017
  • 2 replies
  • 2514 views

all right so I don't know if I'm just... missing something, or searching poorly, or what, but whenever I move a selection and then undo it, it seems there's a chance of the place I moved the selection to keeping the selection, along with the first part. if they overlap, it gets distorted. Also if I try to undo further, instead of it undoing stroke by stroke, large parts of my drawing disappear. There used to be a leg on the left.

image.png?width=1040&height=585

and if I erase seemingly arbitrary parts of that mess... more or less everything disappears. For some reason.

image.png?width=400&height=225

Not to mention sometimes in such a state the eraser just... acts like the paintbrush tool.

It's incredibly annoying and I would love to know how to make this program not do this, so if anyone has any idea as to just... why... it'd be greatly appreciated.

This topic has been closed for replies.
Correct answer UDESCO

Yeah i think that's part of it, and it wouldn't be as much of an issue if removing it were that easy.

Sometimes though, when the "not-real" parts disappear they take the "real" parts with them.

(also thank you for telling me of the broken link.)


Thanks for sharing the videos! The issue is reproducible using the steps you describe.

I've logged an internal bug to track this and will update here once this gets fixed.

2 replies

BaronVonBoom
BaronVonBoomAuthor
Participating Frequently
October 23, 2017

I have found another perplexing issue with this. Dropbox - 2017-10-23_16-59-36.mp4

Colin Holgate
Colin Holgate
Inspiring
October 24, 2017

Your dropbox link was a bit messed up. I fixed it though, and this may work:

Dropbox - 2017-10-23_16-59-36.mp4

It's perhaps not right to count areas that disappear, that shouldn't have been there in the first place. Your first report leave shapes on the stage that can be selected, but you may have noticed that you can't Undo to get rid of that last shape. It's not really there, and I think the dots you drew that removed some parts was actually fixing the stage a bit.

    BaronVonBoom
    BaronVonBoomAuthor
    Participating Frequently
    October 24, 2017

    Yeah i think that's part of it, and it wouldn't be as much of an issue if removing it were that easy.

    Sometimes though, when the "not-real" parts disappear they take the "real" parts with them.

    (also thank you for telling me of the broken link.)

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    October 22, 2017

    reset your preferences -

    http://helpx.adobe.com/flash/kb/re-create-preferences-flash-professional.html

        (or remove Win:  C:\Users\<username>\AppData\Local\Adobe\Animate CC 2017\ and

                                      C\Users\<username>\AppData\Roaming\Adobe\Animate\2017\

                            Mac:   /Users/<username>/Library/Application Support/Adobe/Animate CC 2017/ and

                                        /Users/<username>/Library/Preferences/Adobe/Animate/2017/)

      BaronVonBoom
      BaronVonBoomAuthor
      Participating Frequently
      October 22, 2017

      Okay this seems like an entirely different problem but I don't think I have an appdata folder in that spot? there is one in C:\Users\Default.migrated but there's no adobe data there.

      I did delete the registry bit that the guide suggested though. It didn't help.

      kglad
      Community Expert
      kgladCommunity Expert
      Community Expert
      October 22, 2017

      that would indicate a computer that has no adobe programs installed (nor have many non-adobe programs) or user error.

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