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Adobe Illustrator Beta is not opening

Community Beginner ,
Aug 12, 2024 Aug 12, 2024

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“Adobe Illustrator.app” is damaged and can’t be opened.

This file was downloaded on an unknown date.

Bug Unresolved

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Community Expert ,
Aug 12, 2024 Aug 12, 2024

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Hi @default67loiikl6yoi could you please clarify, are you using the Adobe Illustrator on the Web Beta (accessed from within a browser)? Or the Adobe Illustrator Desktop Beta build? 

If you're using Illustrator Beta on Desktop,

You can either "Check for Updates" to see if there is a new build available.
https://helpx.adobe.com/creative-cloud/kb/creative-cloud-application-recognizing-available.html#:~:t...
Or follow the steps:

  1. Close all Adobe applications.
  2. Remove Illustrator using the Creative Cloud Cleaner Tool: https://adobe.ly/3LZDS68.
  3. Reinstall Illustrator using the Creative Cloud Desktop application: https://adobe.ly/3LX80PC.
  4. Relaunch Illustrator.

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