• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

My .ssg file won't open, I receive and error message

Community Beginner ,
Oct 29, 2024 Oct 29, 2024

Copy link to clipboard

Copied

Hi everyone,

When I try open my 3D model, I get an error message below. I was able to open the model earlier but im now unable to. I've also attached the log form.

Thank you in advance.

Sibusiso384251011121_0-1730198259464.png

 

Bug Unresolved
TOPICS
Layout , Models , Performance

Views

91

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
4 Comments
Community Expert ,
Oct 31, 2024 Oct 31, 2024

Copy link to clipboard

Copied

Thank you for sending a log file. Team will review and take it in account for next updates.

Votes

Translate

Translate

Report

Report
Community Beginner ,
Nov 01, 2024 Nov 01, 2024

Copy link to clipboard

Copied

Thank you Ares.
What is the cause of this and what do you suggest I do? Does this mean I have to start over? It happend again this morning and none of the files want to open, including my backup files.

Votes

Translate

Translate

Report

Report
Community Expert ,
Nov 01, 2024 Nov 01, 2024

Copy link to clipboard

Copied

 Try to open the file with other 3D app (you can use Stager previous version, also). Than export as OBJ, FBX or other format snd try to open in Stager.

Votes

Translate

Translate

Report

Report
New Here ,
Dec 18, 2024 Dec 18, 2024

Copy link to clipboard

Copied

LATEST

i also faced same problem this morning, did you find any solution for this?

Votes

Translate

Translate

Report

Report
Resources