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Catalog is displaying 2 alphabetical sets?

Participant ,
Dec 01, 2015 Dec 01, 2015

Hello,

I'm working with a client and something strange is happening, I can't figure it out.

On this page linked below, the catalog is displaying alphabetically A-Z but then starts over with other catalogs A-Z half-way through. Any idea what could be causing this and how to fix it?

http://www.gallery-of-jewels.com/jewelry-designers

TOPICS
eCommerce
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correct answers 1 Correct answer

Participant , Dec 07, 2015 Dec 07, 2015

I ended up having to add a weight of 0 to all products to get them to display correctly. BC support told me that it would have worked if I had left all products with a weight of "blank" - but that clearly wasn't the case. Thanks for following up.

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Adobe Employee ,
Dec 07, 2015 Dec 07, 2015

Hey - does the issue persists? the listing seems to be ok on my end.

Thanks,

Mihai

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Participant ,
Dec 07, 2015 Dec 07, 2015
LATEST

I ended up having to add a weight of 0 to all products to get them to display correctly. BC support told me that it would have worked if I had left all products with a weight of "blank" - but that clearly wasn't the case. Thanks for following up.

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Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines