Web Hosting On Creative Cloud

[dublin_nomad]

Am looking to upgrade my creative suite to CS6 and thinking at maybe signing up for a student membership. However I cannot find if BC web hosting in included or not. I have read the topic pages and it seems that Adobe is being very vague on this feature. Can anyone confirm if web hosting packages are included or not?

[Raghavendra_M_B]

Please refer to http://www.adobe.com/products/creativecloud/tech-specs.html

Additional apps and services
Customers can choose from the following languages when using these products:
• Adobe Muse™: Dutch, English, French, German, Spanish, and Swedish
• Edge preview: English, French, German, Italian, Japanese, Spanish
• Adobe Typekit®: English only
• Adobe Business Catalyst®: English, French, German, and Japanese
• Adobe Story Plus: English, French, German Italian, and Spanish

• Creative Cloud Connection desktop app: English, French, German, and Japanese

Creative Cloud include Adobe Muse.

Adobe® Muse™ software enables designers to create websites without writing code. Planning, designing, and publishing original HTML pages is as easy as creating layouts for print. With master pages, built-in tools for interactivity, and access to over 400 web fonts served by the Adobe Typekit® service, it’s a snap to produce distinctive, professional websites.

[dublin_nomad]

I am aware of the different Apps and Services on the Creative Cloud as I mentioned in my original post - so why have you posted a features list in response to my question? You either don't understand the question or didn't take the time to read the question correctly.

Whatever the answer, I think you are wasting your time in these forums and should find a different hobby as your reply was very unhelpful.

[Preran]

Hi Dublin,

Am moving this thread to the business catalyst forum. The experts here are better placed to answer your question.

Thanks,

Preran

[Liam Dilley]

Hi Dublin

Information can be found here:

http://forums.adobe.com/docs/DOC-2152

Buiness catalyst is a SAAS, software as a solution, so the system is also its hosting.

As a Creative Cloud member you will get 5 hosted Business Catalyst websites. Also if you decide to purchase Muse or Dreamweaver single products you will receive 1 website for each of them.  With all of these you get the webbasic package and informaiton on this, how it all works is in that link above.

Web basics and what it includes can be found here: http://www.adobe.com/products/business-catalyst/buying-guide-subscriptions.html

[dublin_nomad]

Thanks for clearing that up - I think the Creative Cloud web page could be a lot clearer about these points. For web developers the web hosting could be a deal clincher and I am considering moving across. Except there is no email hosting service with these 5 basic plans.... why would you want 5 x web hosting and 'no' emails plans. This is really dumb!!

Will look at CC again when it makes more sense...

[Liam Dilley]

Working for a good partner company using BC or any system for that matter, trusting the systems emails in the same place as your hosting - Always something, for us to avoid. It is always good to get dedicated email and if your a company or making a site for a company a dedicated email hosting service who have support etc thats 100% emails. Can ensure the best functional email service and high level of support.

As solo or small company things like google apps etc offer a far more flexible ability and again, keeps it off the host. While BC has very good Servers, having everything in one place is always a bit of a risk. Putting all your eggs in one basket as it were.

[gfbentz]

That was not an answer

[Unoaked]

I signed up for Creative Cloud, in part because of Business Catalyst. What was NOT made clear is that the CC subscription only includes Business Catalyst's "Web Basics" plan, which supposedly includes five hosted sites (I can only get one posted to live), but it does NOT include eMail functionality. The BC Administration interface offers that option, but it doesn't actually work, is my brief and horror-filled experience. To have eMail you need to upgrade to "Web Basics +" and so far, I can't find an option, button or tab on the Administration interface to upgrade the site I've already sent live [sigh]. 

[aishvarya_rastogi]

Thank you for posting.

You can't upgrade the free Cloud sites at the moment. However, this option will be available later. Unfortunately, I can't provide you an ETA when this option will be availabe at the moment.

Hope this helps.

Thanks,

Aish

[groovinperc]

I saw that this answer was posted on Jan 30, 2013. Are there any new details on when we can update current sites to webBasics + (or other packages)? I, too, want it for the e-mail functionality.

[Liam Dilley]

You can  now:
http://www.businesscatalyst.com/bc-blog/Creative_Cloud_sites_upgrade_workflow_-_now_available

[Somecraziness]

Well I did NOT enjoy my 4 hours worth of paying to upgrade to the plus version to incorporate e-mail.  Thank goodness it was only the month I paid for, but that's $12 I can't get back.  I am frustrated by an error message that would not allow me to create my main business e-mail address, yet I could add it as an alias to a different e-mail address I created...but that's not how it should be.  I searched the forums for that error, but nope, seeemed it was just me.  I also had to keep switching back and forth between Internet Explorer and Chrome as I would keep getting error messages that the page could not be found, but then I'd try the other browser and it would work (don't know what that was about).  This happened at least 20 times during these 4 hours.  It wasn't my internet, because I spent the time between these problems Googling possible fixes.  I have already deleted the site and am going back to just using Muse.  I love every other Adobe feature to death and love the creative cloud, but Business Catalyst doesn't seem to be on point yet.

[Sidney Mitchell]

Hi,

I'm sorry to hear of the troubles in upgrading and attempting to create email accounts via BC.

It sounds like you were trying to launch a site through BC under your Creative Cloud subscription.  Based on the information you provided these sites will fall under a "webBasic" plan which requires you to host email externally. 

However it does sound like you attempted to upgrade the plan which should then allow you to first create a mail record under BC.  Once applied then you'll be able to create email accounts as you require. 

- http://helpx.adobe.com/business-catalyst/using/domain-names.html#id_17175 (Set-up for using email under BC service)

- http://helpx.adobe.com/business-catalyst/partner/set-email-external-email-provider.html (Set-up if wanting external email service)

If you would like to retry your set-up with BC I strongly encourage to reach out to our direct support on chat so they can help guide you through each step if needed. 

Kind regards,

-Sidney

[Somecraziness]

Thanks for your note Sidney.  I needed my e-mail to be up and running asap.  Yes, I did the upgrade for the e-mail function.  Luckily my site propagates really quickly, so the DNS servers were changed quickly to BC... but I kept getting an error message that I could not create my business email address.  The error said something like I couldn't create it because I needed to do it in the account where it was originally created which made no sense as that was my only site trying to take live.  I wonder if there was an issue because it is the same e-mail address I had for my login to Adobe or something...I have no other clue.  I was able to make other e-mails, but not the one I really needed.  If I try again, I will do it with another site I have where I won't care if the e-mail is disrupted and I'll have some more time to fiddle.  I was able to move my name servers back to my old hosting server and the e-mail was back in time for me to get mail this morning.  None of the tutorials addressed my problem and I didn't see where to chat with someone live or I might have tried that.  I was beyond frustrated - and tired.

[Sidney Mitchell]

Thanks for the additional details. 

When ready to attempt this again please reach out to our support so we can first set your initial setup.  This error would throw if the user was created in another site prior which would something support can update easily for you.

Reference: http://forums.adobe.com/docs/DOC-1802

There is another, similar error that you may encounter that is related to this issue. You may see the following message:

Account details for this user can only be changed on the web site where it was first created.

This message appears if you are attempting to edit a user's account settings on a site that is not set as that user's default site in the My Details page.

To edit this user, you will need to either log into the site their user account was originally created or log in as the user and choose Your name -> my details to change the user's default site using the My Details page.

For more information about setting the default site, see Understanding how to use the My Details page to update settings.

Then you'll be able to create the email account under that specific user account as required. 

Nevertheless when ready to give it a try again you can reach support here...

- helpx.adobe.com/contact.html?product=business-catalyst (Select the topic and you'll see the chat option appear)

Hope this helps clarify your initial issue with the error. 

-Sidney

[Somecraziness]

Thanks Sidney...that was exactly the error.  I couldn't find anything on it when I searched the forums, and usually I'm good at finding things.  I will relax a bit...and maybe try again one day.  Thanks for your input.

[Tharu1]

Follow HostHoney 

<a href="https://www.hosthoney.com/">Visit Web Host Services!</a>

[colshashi]

HI Mate

What is Web basics . Is it not a complete website

I need to : develop website using MUSE

I need to have a shopping cart with it

Will I be OK to sign up for MUSE and Dreamweaver and get one Basic web and will that be OK for my requirement

Please clarify

[Sidney Mitchell · Accepted solution]

Hi,

You would need at least a "webCommerce" hosting plan with BC to have shopping cart features.

http://www.businesscatalyst.com/pricing/yearly

Reference: A powerful online store, built-in | Features | Adobe Business Catalyst

Kind regards,

-Sidney

[Tharu1]

You would need at least a "webCommerce" hosting plan with BC to have shopping cart features.

Reference: <a href="https://www.hosthoney.com/">https://www.hosthoney.com</a>

[Liam Dilley]

You can not upgrade the Creative Cloud accounts, You have to make a new one.

[feriahogarvzla]

just go here  US Monthly Pricing | Adobe Business Catalyst