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December 15, 2023

P: Imported DNG files from a Google Pixel 7 Phone do not have Adobe Raw Profiles

  • December 15, 2023
  • 返信数 28.
  • 11035 ビュー

Dng files I import from a Pixel 7 phone do not have the Adobe Raw profiles available, they only have the profiles that JPGs have. This has started happening since the latest Google update in December 2023, and appears to occur on all Lightroom platforms, Classic, Lightroom, Lightroom Mobile for Android etc.  Previously Lightroom was able to handle DNG files from my Pixel phone  with these profiles available. 

Can anyone throw any light on this? Is it a Lightroom problem or a Google issue?

 Thanks for any help!

返信数 28

Known Participant
February 26, 2024

I am taking this chance to post a link to a sample affected Pixel 7a file, metadata intact, as requested by @johnrellis. Thank you very much for your assistance in this. I appreciate the help and time with troubleshooting. 

johnrellis
Legend
February 25, 2024
Rikk Flohr_Photography
Community Manager
Community Manager
February 25, 2024

@johnrellis  This bug was explicitly written against the Google Pixel 7. I would not have expected this to affect any issue with Pixel 6. If there are ongoing issues with the Pixel 6, they probably belong on a new thread with a fresh report. 

Rikk Flohr: Adobe Photography Org
johnrellis
Legend
February 25, 2024

@Rikk Flohr: Photography

 

LR 13.2 didn't fix this problem for at least some DNGs from the Google Pixel 6 Back Camera. With the sample DNG provided above, I also observe that the Adobe profiles are not displayed in the Profile menu, in both LR 13.2 and Camera Raw 16.2.

 

That photo was taken with camera software "HDR+ 1.0.585804401zd". My test catalog has two sample photos taken with a Pixel 7 Back and Front using the same software version, and LR correctly displays the Adobe profiles for them.

 

 

 

Known Participant
February 24, 2024

Google Pixel 6 main camera sample, latest Andrid updates and camera app: https://drive.google.com/file/d/1nTj7ZfUSYKXA9N3KIv22eTXnzDpBAFoy/view?usp=sharing

johnrellis
Legend
February 24, 2024

@vilmantasr, "Still no fix for Google Pixel 6."

 

I just tested a sample Pixel 6 Pro DNGs, and my LR 13.2 / Mac OS shows the Adobe profiles. But I can't find any sample Pixel 6 DNGs to download. 

 

Upload a problem DNG to Dropbox, Google Drive, or similar and post the sharing link here, and we can if the issue occurs in other LR installations or is specific to yours.

johnrellis
Legend
February 24, 2024

@colind66897557, "I have just completed this update, and there is still no support for the Pixel 7a."

 

I just tested some sample Pixel 7a DNGs, and my LR 13.2 / Mac OS shows the Adobe profiles.  Upload a problem DNG to Dropbox, Google Drive, or similar and post the sharing link here, and we can if the issue occurs in other LR installations or is specific to yours.

Known Participant
February 22, 2024

I have just completed this update, and there is still no support for the Pixel 7a. 

Known Participant
February 21, 2024

Still no fix for Google Pixel 6.

Rikk Flohr_Photography
Community Manager
Community Manager
February 21, 2024

Greetings all,

 

Updates for the Adobe Photography Products have been released.  The February 2024 updates contain an update for this issue. 

If you do not see the update in your Creative Cloud Application, you can refresh it by hitting [Ctrl/Cmd]+[Alt/Opt]+[ R ].

Note: It may take up to 24 hours for your update to be available in your Creative Cloud app.

 

Thank you for being so patient.

Rikk Flohr: Adobe Photography Org