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7

P: Lost Windows Vista 64bit taskbar after upgrade to Camera Raw 6.4

LEGEND ,
Oct 03, 2011 Oct 03, 2011

After upgrading to Camera Raw 6.4, when I have it open I cannot view my windows taskbar. I have "Keep the taskbar on top of other windows" checked under Taskbar and start menu properties dialog box. With the earlier version of Camera Raw I was able to toggle between various applications using the taskbar while camera raw was open.

Please advice.

Thanks.

Bug Won't fix
TOPICS
macOS , Windows
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correct answers 1 Correct answer

Adobe Employee , Oct 25, 2011 Oct 25, 2011
I've talked with the Camera Raw engineers. The change where Camera Raw 6.5 forces full screen mode and removes the UI (button and F key) for fullscreen mode was intentional to fix other bugs with Camera Raw and small screen usage. Previously, Camera Raw could come up with some of its UI obscured by the OS X dock or Windows Taskbar on small screens, which also generated many bug reports from users.

We realize that some users are confused and/or unhappy with this intentional change – and the Came...
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43 Comments
LEGEND ,
Oct 27, 2011 Oct 27, 2011
You are correct in guessing the source of frustration, its a pain to use alt+tab while working simultaneously on couple of other applications and batch processing files in camera raw.

I tend to work in batches of 10 files under camera raw, and while the save operation is in process (can take a few seconds to couple of minutes based on what I have done to those 10 files) I would like to switch to non adobe application. Previously just clicking on the relevant tab from the visible taskbar was just one click away. Whereas now with using alt+tab, operations sometimes hangs temporarily, given time I get my alt+tab options but that defeats the purpose of switching back and forth seamlessly and making optimum use of time.
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Guest
Oct 28, 2011 Oct 28, 2011
Do you have better luck if you use the Windows logo key+D?
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LEGEND ,
Nov 01, 2011 Nov 01, 2011
Yes, that works fine. It instantly minimizes all open windows, and I can choose an application I want to work with from the taskbar.

Thanks.
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Adobe Employee ,
Nov 01, 2011 Nov 01, 2011
Thanks MTSTUNER. Anyone else have feedback I can provide the Camera Raw team based on my query above?
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LEGEND ,
Nov 01, 2011 Nov 01, 2011
The Alt-tab or the Windows logo key+D both seem to provide an alternative for the lack of function of the F key, but it doesn't minimize the Camera Raw window.
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Community Beginner ,
Dec 20, 2011 Dec 20, 2011
Overlong Menus
Compared to CS4 two of Photoshop CS5’s menus (Edit and Layers) have ‘lengthened’ so that they no longer fit on the screen of my MacBook Pro. Thus, the bottom of the menu is off the bottom of the screen (or the top, if you are at the bottom of the menu). Now, it is true that the Edit menu of CS5 has two more items (32 instead of 30) but the Layers menu has the same number (29 items) as CS4. In CS5 all the menu text items are more widely vertically spaced, leading (pun not intended) to this problem on a MacBook Pro.

ACR Disappearing Into the Dock
And using Adobe Camera Raw has a similar problem in that the the ACR window disappears into the Dock at the bottom of the screen. Now I've read Jeff Schewe's response to this in another post but removing the Dock is not necessarily a solution for us all, and doesn’t help the CS5 menu problem. Seems to me to be sloppy design.

The screen resolution of my MacBook Pro is set to the native 1280x800, greater than the Adobe “minimum” and at their “recommended” screen resolution (see the CS5 ReadMe).

The clincher here is that this does not happen with CS4 nor ACR 5.7. If the display of menus and the ACR window can work correctly with these two applications why not with CS5 and ACR 6.6 ?

This is certainly a bug which needs fixing.

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Adobe Employee ,
Dec 20, 2011 Dec 20, 2011
See the explanation from the Camera Raw team above. In terms of the menus being too long, it would help to have that as a separate topic. OS X shouldn't allow menus to flow off the screen. It should add scroll carrots to the top and bottom of the menu to access long menus. When you create a new topic, it may help us to see a screen shot of what you're seeing.
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Community Beginner ,
Dec 21, 2011 Dec 21, 2011
I will create a separate topic for the Photoshop CS5 menu problem.

However, the problem of the ACR Window flowing into the Dock or Taskbar remains unresolved on both Windows and Mac (as related above). It seems to me that the method of switching between window and applications is yet another issue which is not really related to one of window sizing.

I reiterate, if this works in previous versions of ACR why not in the current version/ ? Surely this is a simple issue to fix ?

Forgive me for offering my opinion, but this really is such a very basic issue which Adobe should never have allowed through its quality control.
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LEGEND ,
Jan 01, 2012 Jan 01, 2012
I was surprised when the full-screen change occured with the update (macbook air, 11" screen, highest res, lion OS), but found it did solve the problems I was having with the dock and taskbar in the way. My question is - does the task bar relate directly to Camera Raw when Camera Raw is active, as the taskbar does to Photoshop, for example, when Photoshop is active, in which case the taskbar should not disappear when Camera Raw is active - or - does Camera Raw operate without the OS X taskbar (File Edit View etc.), in which case the full-screen fix is a good one (and knowing about cmd-tab is very helpful) ... thanks Jeffrey
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Adobe Employee ,
Jan 01, 2012 Jan 01, 2012
Other than accessing other applications, no, since you can't access/open other files while the Camera raw dialog is up.
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LEGEND ,
Jan 01, 2012 Jan 01, 2012
that means the Camera Raw engineers have done a good job and I thank them and you for your quick and helpful reply, although you shouldn't be at work on New Year's day ;>)
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LEGEND ,
Jan 03, 2012 Jan 03, 2012
I have both CS2 and CS5, both of which were purchased as upgrades. Whenever I open a DNG file on CS2, no problem -- the file window is just the right size, enabling me to access the "Open" and "Cancel" buttons at the lwer right corner; HOWEVER, it's a different situation w/ CS5 -- the DNG file window is larger than my workspace, and I cannot access those buttons. After all failed attempts at manipulating the location and size of this window, I end up closing the CS5 application. As a consequence, I am forced t open CS2 to edit a DNG file , then saving as a PDF before I can use the image in CS5. Any insights?

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Adobe Employee ,
Jan 03, 2012 Jan 03, 2012
Make sure Photoshop CS5 is up-to-date: http://adobe.ly/PS-Up-To-Date

Camera Raw 6.4 or later should correct this problem.
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LEGEND ,
Jan 03, 2012 Jan 03, 2012
It worked! Thank you very much.
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Community Beginner ,
Jan 06, 2012 Jan 06, 2012
ACR 6.6 on the Mac. Not fixed. ACR buttons still disappears behind the Dock. Lucky Windows users !
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Adobe Employee ,
Jan 06, 2012 Jan 06, 2012
Hi Simon, are you using Photoshop CS5 or Elements 10? Can you post a screenshot of what you're seeing?
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Community Beginner ,
Jan 07, 2012 Jan 07, 2012
I use a 13" MacBook Pro which I use when I'm travelling; a 27" iMac when I'm not. The problem occurs on the MacBook. I'm using Photoshop/Bridge CS5.1 and ACR 6.6.

Going back to your comment at the beginning of this thread, have I understood correctly that the changes that Adobe introduced were designed to help users of small screens who wanted the full screen mode ?

If this is correct then I'm not sure I understand how the “changes” introduced in ACR 6.X help small screen users. Let me explain.

With CS4 and ACR 5.7 this all works correctly. ACR opens above the Dock in ‘normal’ mode. Click the ‘full screen’ button you refer to above and the Dock disappears with ACR displaying full screen. Open with ACR in full screen mode and it fills the entire screen.

With CS5 and ACR 6.6 ACR opens in ‘normal’ mode but filling the whole screen, as if in ‘full screen’ mode but entangled in the Dock (see the screenshot below).



Clicking on the ‘full screen’ button removes the Dock but the ACR window size remains unchanged.

What I want, and I believe others will agree, is the same behaviour as ACR 5.X – as described above. This logically gives users of both modes what they need, surely ? This seems to me to be a bug where ACR does not know whether the Dock is present or not and whether it is in full screen mode or not.
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LEGEND ,
Mar 01, 2012 Mar 01, 2012
LATEST
I have the same problem. The alt-tab works but it is not ideal. I discovered this frustrating problem during a Photoshop class with Ben Willmore today and I want to take notes and follow the teacher. This problem makes that extremely difficult and time consuming. I would like to have Microsoft Word open and ACR open so I can easily work and take notes... but no, in a dark room, I have to find the alt-tab keys and relocate Word, take notes, then go back to task bar and hover over BR til I see the ACR screen come up. What a bummer....
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