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P: Many metadata fields in CR3 files not imported

LEGEND ,
May 22, 2018 May 22, 2018

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[Update: LR 7.3.1 doesn't import a number a metadata fields from .CR3 files that are read from other raw formats, including the GPS fields, XMP:Rating, XMP:Title, EXIF:ImageDescription, EXIF:UserComment.  See below for more details.

-- John Ellis] 



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Dear community,

 

I own a new Canon EOS M50 and took a lot of GPS tagged pictures in my last holiday. Lightroom is importing the CR3 files without any problems, but I miss the GPS position. If I look to the files with the tool of Canon I see, that the position where the picture was taken, is inside of the file. Even if I export the pic to a jpg and import it then to Lightroom I have the position - but I like to have the raw file.

So far I found no way to display the position in combination with the CR3 file. I could put it in manually for each file, but therefor these are to many.

I already double-checked the import parameters and no preset was applied, so I guess this is obviously still an issue of the cr3 implementation in the camera raw module.



Here a link to an example file: https://1drv.ms/u/s!AtdqMJFRUFadgrYafe8Xh8oe1NJ5fg 




Maybe somebody has an idea or workaround... At least it should be known and be fixed in a future release.



Thanks and regards

Andreas

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correct answers 2 Correct answers

Adobe Employee , Aug 22, 2018 Aug 22, 2018
Lightroom Classic CC 7.5 was released today and should address this issue.  If you don’t see the update in your Creative Cloud App, hit the [Ctrl/Cmd]+ [Alt/Opt]+[R] to force a refresh. 

Give the new version a try and let us know if it solves the issue. 

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Adobe Employee , Jun 18, 2018 Jun 18, 2018
Hi,

Lightroom Classic 7.4 was released today and should address the issue of GPS data not being imported. Please update your Lightroom to the latest version and let us know if you continue to see the issue. Thank you for your patience.

We are still looking into the issues for other fields.

Thanks,
Smit Keniya

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Enthusiast ,
May 23, 2018 May 23, 2018

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J'ai testé ce fichier sur LRClassic sur Mac, même constat, le champ GPS dnas les méta-données de LR Classic ne sont pas reprise ... donc il manque cette information dans le script de lecture des .CR3.

 La conversion en .DNG ne change rien !


I tested this file on LRClassic on Mac, same observation, the GPS field dnas the meta-data of LR Classic are not resumed ... so it misses this information in the reading script of .CR3.

The conversion to .DNG does not change anything!
Yves Crausaz, Suisse, retraité actif dans le monde de la photo et des arts graphiques.

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Adobe Employee ,
May 23, 2018 May 23, 2018

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Hi,

I am able to reproduce the issue of GPS data not being imported with CR3 file and I have logged a bug for the same.

Thanks,
Smit Keniya
Lightroom Classic CC Team

Smit | Lightroom Team

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Explorer ,
Jun 04, 2018 Jun 04, 2018

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Dear community,

I own a new Canon EOS M50, Lightroom is importing the CR3 files without any problems, but I miss the stars rating, before indicated direcly on camera. If I look to the files with the DPP4 tool of Canon I see them, but none rating indication is visible on LR CC.

Here a link to an example file with rating 5 stars in camera:
https://www.dropbox.com/s/tbvickh5m9vf0r9/IMG_0249.CR3?dl=0

I think that is a bug of LR CC. Maybe somebody has an idea or workaround... At least it should be known and be fixed in a future release.

Thanks in advance & Kind Regards,
Simone

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LEGEND ,
Jun 04, 2018 Jun 04, 2018

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I've verified that, in addition to the GPS fields, LR 7.3.1 doesn't import the following metadata fields from CR3 files:

XMP:Rating, XMP:Title, EXIF:ImageDescription, EXIF:UserComment

LR does import these fields from CR2 files. Most likely this bug is related to the fact that CR3 uses the ISO Base Media File Format rather than the TIFF format used by most raw files.

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Adobe Employee ,
Jun 07, 2018 Jun 07, 2018

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*John R. Ellis Champion
I've verified that, in addition to the GPS fields, LR 7.3.1 doesn't import the following metadata fields from CR3 files:
XMP:Rating, XMP:Title, EXIF:ImageDescription, EXIF:UserComment
Do you have a CR3 test file with above metadata fields? If so, could you share it to keniya@adobe.com?

Smit | Lightroom Team

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Explorer ,
Jun 07, 2018 Jun 07, 2018

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Thank you so much to everyone for your contribution! So, i hope that in a next LR CC update this thing can be solved.
Thank you in advance

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Adobe Employee ,
Jun 07, 2018 Jun 07, 2018

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Hi Simone,

I was able to reproduce Rating not getting imported for CR3 files. Thanks again for the file. I have logged the bug for this.

Thanks,
Smit

Smit | Lightroom Team

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Adobe Employee ,
Jun 07, 2018 Jun 07, 2018

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Hi,

I was able to reproduce Rating, Title, Description and UserComment not getting imported for CR3 files. Thanks again for the file. I have logged the bug for this.

Thanks,
Smit

Smit | Lightroom Team

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Explorer ,
Jun 07, 2018 Jun 07, 2018

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Dear Smit, thank you so much for your help!

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LEGEND ,
Jun 08, 2018 Jun 08, 2018

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Here is a zipped folder containing a .CR3 and a .ARW with these fields set:
2005011dgjm6_inline-3992f142-baeb-4331-bba1-03a51b20a7d6-2000817426.png


LR 7.3.1 imports these fields from the .ARW but not the .CR3.  (I misspoke about importing the two EXIF fields -- I got confused.)

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LEGEND ,
Jun 08, 2018 Jun 08, 2018

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Adobe Employee ,
Jun 11, 2018 Jun 11, 2018

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Thanks John for the file. I was able to reproduce Lightroom Classic not importing Title, Description, UserComment as well as rating.

I have added this info to the bug.

Smit | Lightroom Team

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Adobe Employee ,
Jun 18, 2018 Jun 18, 2018

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Hi,

Lightroom Classic 7.4 was released today and should address the issue of GPS data not being imported. Please update your Lightroom to the latest version and let us know if you continue to see the issue. Thank you for your patience.

We are still looking into the issues for other fields.

Thanks,
Smit Keniya

Smit | Lightroom Team

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Adobe Employee ,
Jun 19, 2018 Jun 19, 2018

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Lightroom Classic CC Version 7.4 was released earlier today and should have a fix for the GPS portion of this issue. Give it a try and let us know if you continue to see this problem. Thank you for your patience!
Rikk Flohr - Customer Advocacy: Adobe Photography Products

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Explorer ,
Jun 19, 2018 Jun 19, 2018

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Dear Smit,

I can't find your comment here (but I've seen the preview on e-mail), anyway I can't say about GPS (I don't use it), but I can confirm your phrase: "We are still looking into the issues for other fields." Infact the problem of rating is not solved still in this last version of Lightroom Classic CC Version 7.4.

Thank you in advance,

Simone

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Explorer ,
Jun 19, 2018 Jun 19, 2018

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Dear,

I answered above about the "rating issue", I can't say regarding the GPS (I don't use it)

Thanks & Kind Regards,

Simone

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LEGEND ,
Jun 19, 2018 Jun 19, 2018

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Right, as Smit indicated in his now-deleted comment, reading GPS from CR3 files may be fixed. (I can't verify, since the sample linked above is now gone end ExifTool can't yet update the GPS field of CR3 files.)

But Title, User Comment, Description, and Rating still aren't being read (using the test files previously posted).

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LEGEND ,
Jun 19, 2018 Jun 19, 2018

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I tested with my files and I get the correct GPS position now 🙂

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Adobe Employee ,
Jun 20, 2018 Jun 20, 2018

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Lightroom Classic 7.4 should address the issue with GPS not getting read for CR3 files. For issue with other fields mentioned above, we are still looking into it.

Smit | Lightroom Team

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Explorer ,
Jun 21, 2018 Jun 21, 2018

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In meantime thank you! I hope that soon any problem of this .CR3 can be solved! 😄

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LEGEND ,
Jul 20, 2018 Jul 20, 2018

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My CR3 files containing GPS data are not being read by Lightroom CC Classic 7.4.  :(Additional info: I do use a metadata preset, but it only adds copyright info. I'm using the CR3 files with compression (a new feature with the M50).

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Adobe Employee ,
Jul 22, 2018 Jul 22, 2018

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Hi Anthony,

Could you share a test file and your metadata preset file to keniya@adobe.com?

Metadata Preset can be found here
Mac - ~/Library/Application Support/Adobe/Lightroom/Metadata Presets
Win - %appdata%\Adobe\Lightroom\Metadata Presets

Smit | Lightroom Team

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LEGEND ,
Jul 28, 2018 Jul 28, 2018

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"I do use a metadata preset, but it only adds copyright info."

A common mistake is to check the GPS box in the metadata preset editor while leaving the field empty (see the screenshot):

RackMultipart201807284032819p7-fcf4323c-be49-41b0-bba3-ce984383829e-999066759.png

This clears the GPS field. So edit your metadata import preset and make sure GPS is unchecked;

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Adobe Employee ,
Aug 22, 2018 Aug 22, 2018

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Lightroom Classic CC 7.5 was released today and should address this issue.  If you don’t see the update in your Creative Cloud App, hit the [Ctrl/Cmd]+ [Alt/Opt]+[R] to force a refresh. 

Give the new version a try and let us know if it solves the issue. 
Rikk Flohr - Customer Advocacy: Adobe Photography Products

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LEGEND ,
Sep 01, 2018 Sep 01, 2018

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It works in my LR 7.5 / Macos 10.13.6 with the test image posted above: 
https://feedback.photoshop.com/photoshop_family/topics/gps-coordinates-in-cr3-file-format-does-not-w...

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