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Known Participant
December 14, 2018
Question

ACR presets missing

  • December 14, 2018
  • 14 replies
  • 23117 views

With the most recent updates to Bridge/PS/ACR, some of my presets have disappeared from Camera RAW.  The actual files are still in the correct folder, but are no longer recognized by ACR.  If I try to load them manually, I get the following error: Unable to load raw conversion settings.  The Camera Raw settings in the selected ".XMP" metadata file are not compatible with this image.

Very frustrating since I use many of these presets.  Any suggestions on how to make them compatible again?

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    14 replies

    Participant
    December 17, 2018

    Having the same issue. Will there be a fix soon ?

    Shangara Singh
    Inspiring
    December 17, 2018

    Find your presets that have disappeared from the Presets panel (Application Support > Adobe > CameraRaw > Settings > User Presets), back them up in an unrelated directory, open them in a text editor, remove the following two lines and save:

       <crs:CameraProfile>ACR 4.4</crs:CameraProfile>

       <crs:CameraProfileDigest>6DDFF24B12B83727DC4E525914132117</crs:CameraProfileDigest>

    Doing that will enable these presets for all raw files, instead only some (for example, older raw files but not newer raw files).

    Shangara SINGH.
    Inspiring
    December 18, 2018

    In some text edit files I see the  - CameraProfileDigest

    And on some I see the - CameraProfile, which is often called Adobe Standard.

    Not necessarily both in the same file.

    Remove the 2 lines entirely, or rename ?

    Is there a way to batch edit and find and replace the two lines?Probably not since the two lines are not necessarily the same for all?

    Are you saying these 2 lines are the reason ACR 11 can't see/open the presets ?

    Inspiring
    December 15, 2018

    Me too.

    I recently upgraded to OS Mojave and PS CC and next thing I knew my ACR presets disappeared and when I try and replace them they don’t show under settings. Yes, I have them in the correct folder. I read somewhere that the naming convention had been changed. But I can’t find details on that.

    Unfortunately I had a Time Machine conflict with an installed app and Iin the process of ”fixing” it, I had to reformat the drive and lost my backup.

    I too work fromBridge andopen directly in AC

    Jeff Arola
    Community Expert
    Community Expert
    December 15, 2018

    You have a different issue.

    On the mac side the presets go in

    Users⁩/User Name/Library⁩/⁨Application Support⁩/Adobe⁩/CameraRaw⁩/Settings⁩

    Known Participant
    December 16, 2018

    Only some of the presets are missing.  This issues applies to User Presets, (I never use the canned presets that Adobe includes.)  For example, I have the VSCO Portra film pack.  Before the latest round of CC updates, I had multiple variations of the Portra 160 presets.  Now, only one appears.  I verified that all the Portra files are still in the correct folder/directory.  If I attempt load a preset file (via "Load Settings") I get the aforementioned error.


    Well, I found a solution, sort of.  I downgraded Adobe Camera Raw to version 10.5 and all my presets reappeared.  Obviously, Adobe made some changes in the latest version that rendered these presets incompatible.  Guess I won't be updating for awhile.  :-(

    Jeff Arola
    Community Expert
    Community Expert
    December 14, 2018

    Sounds like your loading the presets (Profiles) when using the Camera Raw filter inside of photoshop?

    (Profiles accessible from the Basic panel)

    Known Participant
    December 15, 2018

    It doesn't matter whether I'm using Camera Raw inside of Photoshop or going directly to ACR from Bridge (or Windows Explorer).  Same result, same error message.

    Jeff Arola
    Community Expert
    Community Expert
    December 15, 2018

    I've only seen that happen with the camera raw filter, since Profile Presets created with Camera Raw proper will not work in the Camera Raw filter.

    So even in camera raw proper you go Load some presets and get that message?

    Do you know what version of camera raw the presets were created with?