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hayleyl68020240
hayleyl68020240
Participating Frequently
December 12, 2017
Question

camera raw 10.1

  • December 12, 2017
  • 1 reply
  • 4815 views

recently updated to camera raw 10.1

adobe photoshop 2018 cc and bridge, cannot ope nef (nikon d750) file, photoshop just freezes and i have to force shut down.

please help!

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1 reply

kglad
Community Expert
kgladCommunity Expert
Community Expert
December 12, 2017

reset your preferences -  https://forums.adobe.com/thread/375776

hayleyl68020240
hayleyl68020240Author
Participating Frequently
December 12, 2017

nope, still not opening. i've gone back to the previous version of cc and still issue persists!!

kglad
Community Expert
kgladCommunity Expert
Community Expert
December 12, 2017

update your video card drivers.

if that fails, uninstall your ps including preferences, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

restart your computer (don't skip this)

use the desktop app to install your ps

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