Camera Raw editing requires that a qualifying product has been licensed

[jusmig]

Students and educators with temporary at-home access to the Creative Cloud desktop apps are unable to use Camera Raw. Users receive the following error message, even with Adobe Bridge, Adobe Photoshop, and/or Adobe Photoshop Lightroom Classic installed:

Camera Raw editing is not enabled.

Camera Raw editing requires that a qualifying product has been licensed.

[JP Hess]

Is Adobe Photoshop actually installed? Photoshop needs to be because Camera Raw is not needed for Lightroom, and Bridge by itself is not a qualifying product for Camera Raw. Photoshop is required in order to use it.

[jusmig]

Photoshop is installed—Camera Raw will open from Photoshop but not Bridge.

[JP Hess]

In the Preferences for Bridge, is this option checked?

[jusmig · Accepted solution]

Adobe released v10.0.4 yesterday, and Camera Raw from Bridge is working after updating to the latest version.

[TuffersRD]

so I resolved this issue when I was using my enterprise work account by

• logging out of my work account,
• logging into my personal account,
• using bridge and editing in camera raw
• logging out of my personal account
• logging back into my work account
  
  

I have no idea how it fixed the issue but for me, i'm now able to edit in camera raw in via my work account