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Lorenzomaker
Lorenzomaker
Participating Frequently
February 13, 2024
Question

camera raw graphics acceleration is not supported by your system

  • February 13, 2024
  • 1 reply
  • 7878 views

HI!

 

I was wondering how to solve "camera raw graphics acceleration is not supported by your system"?

 

I already have latests versions of CAMERA RAW/PHOTOSHOP...

 

PS. My GPU is 2080RTX

    1 reply

    Ged_Traynor
    Community Expert
    Ged_TraynorCommunity Expert
    Community Expert
    February 13, 2024

    @Lorenzomaker try resetting your ACR preferences

      Lorenzomaker
      LorenzomakerAuthor
      Participating Frequently
      February 14, 2024

      nothing changed yet😞I don't know

      D Fosse
      Community Expert
      D FosseCommunity Expert
      Community Expert
      February 15, 2024

      done all steps, but nothing change yet

      I have 2080 RTX is too old?

      Cheers

       

      It should work.

       

      But if it crashed once, there is a log file that prevents ACR from reopening. Deleting this file will let ACR get back in operation if all problems have been resolved.

       

      The problem is, I can't for the life of me remember where this log file is or what it's called. Anyone? I'll make a note of it next time. I think it is covered in the Help documents, so look around there in the meantime.

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