Camera Raw Presets Installed but not showing up in list

[Elginlass]

Hi, I'm using acr 13.3 on a new laptop and I installed some xmp  presets but they are not visible in the preset lists.  I thought it hadn't worked so i tried to install them again and a box came up saying they have been installed already but where can I see them/access them from. help!

thanks in advance.

Moving from Using the Community (which is about the forums) to the correct forum... Mod
To ask in the forum for your program please start at https://community.adobe.com/

[nikunj.m]

Hi,

We're sorry about the trouble with presets you've imported in Camera Raw. Would you mind telling us which operating system are you working on?

You can try clicking on the 3-dot icon at the top right of the Presets panel & select the option to Show Partially Compatible Presets.

Let us know if this helps!

Regards,

Nikunj